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Petco

Veterinary Hospital Receptionist

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
financial benefits
401k
Incentives
Paid Time Off

Job Description

Petco Animal Supplies, Inc. is a renowned health and wellness company dedicated to enhancing the lives of pets, pet parents, and Petco partners. Established as a category-defining organization in the pet care industry, Petco operates over 1,500 pet care centers across the United States, Mexico, and Puerto Rico. Among these locations are more than 250 Vetco Total Care hospitals and numerous preventive care clinics, complemented by eight distribution centers. With a workforce of approximately 29,000 committed employees, Petco is driven by core values that emphasize love for all pets, a pioneering spirit in the pet industry, dedication to improving lives,... Show More

Job Qualifications

  • high school diploma
  • previous experience working in a veterinary practice or customer-facing role
  • excellent written and verbal communication skills
  • compassionate and professional demeanor in stressful situations
  • strong telephone and computer skills
  • teamwork and adaptability
  • preferred: experience with Practice Management System

Job Duties

  • assume primary responsibility for answering the practice phone and routing calls appropriately
  • maintain hospital appointment calendar including scheduling appointments and reviewing online bookings
  • greet all visitors to the practice and notify technical staff when they arrive
  • monitor wait times and make accommodations during busy times or emergencies
  • participate in the training of new staff members
  • ensure the waiting area is clean and well-stocked, including disinfecting when necessary
  • confirm all appointments by client’s preferred communication method prior to the appointment
  • provide backup support to technical staff as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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