Veterinary Hospital Receptionist

Lakeland, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Life insurance

Paid holidays

Job Description

Petco Animal Supplies, Inc. is a leading health and wellness company in the pet care industry, dedicated to improving the lives of pets, pet parents, and Petco partners. With a workforce of approximately 29,000 employees and over 1,500 pet care centers across the United States, Mexico, and Puerto Rico, including more than 250 Vetco Total Care hospitals, preventive care clinics, and distribution centers, Petco stands at the forefront of the pet industry. The company's core values emphasize love for all pets, a commitment to the future of pet care, a mission to improve lives, a culture of collaboration for outstanding... Show More

Job Requirements

High school diploma
Minimum 1 year experience in veterinary or customer-facing role
Excellent communication skills
Compassionate and professional attitude
Strong telephone and computer proficiency
Ability to work collaboratively in a team
Preferred experience with Practice Management Systems

Job Qualifications

High school diploma
At least 1 year's experience in veterinary practice or customer-facing role
Excellent written and verbal communication skills
Compassionate and professional demeanor during stressful situations
Exceptional telephone and computer skills
Team player willing to learn new techniques and accept change
Preferred experience with Practice Management Systems

Job Duties

Answer the practice phone and route calls appropriately
Maintain hospital appointment calendar including scheduling and reviewing online bookings
Greet all visitors and clients by name and notify technical staff upon their arrival
Monitor wait times and adjust accommodations during busy or emergency situations
Participate in training new staff and sharing knowledge
Ensure waiting area is clean and well-stocked, using disinfectants when necessary
Confirm appointments with clients using their preferred communication method
Provide backup support to technical staff when required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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