Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Paid holidays
Job Description
Petco Animal Supplies, Inc. is a leading health and wellness company in the pet care industry, dedicated to improving the lives of pets, pet parents, and Petco partners. With a workforce of approximately 29,000 employees and over 1,500 pet care centers across the United States, Mexico, and Puerto Rico, including more than 250 Vetco Total Care hospitals, preventive care clinics, and distribution centers, Petco stands at the forefront of the pet industry. The company's core values emphasize love for all pets, a commitment to the future of pet care, a mission to improve lives, a culture of collaboration for outstanding... Show More
Job Requirements
- High school diploma
- Minimum 1 year experience in veterinary or customer-facing role
- Excellent communication skills
- Compassionate and professional attitude
- Strong telephone and computer proficiency
- Ability to work collaboratively in a team
- Preferred experience with Practice Management Systems
Job Qualifications
- High school diploma
- At least 1 year's experience in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional demeanor during stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn new techniques and accept change
- Preferred experience with Practice Management Systems
Job Duties
- Answer the practice phone and route calls appropriately
- Maintain hospital appointment calendar including scheduling and reviewing online bookings
- Greet all visitors and clients by name and notify technical staff upon their arrival
- Monitor wait times and adjust accommodations during busy or emergency situations
- Participate in training new staff and sharing knowledge
- Ensure waiting area is clean and well-stocked, using disinfectants when necessary
- Confirm appointments with clients using their preferred communication method
- Provide backup support to technical staff when required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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