Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Petco Animal Supplies, Inc. is a leading health and wellness company dedicated to enriching the lives of pets, pet parents, and Petco team members alike. Operating over 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including more than 250 Vetco Total Care hospitals and numerous preventive care clinics, Petco is a trailblazer in the pet industry. The company emphasizes a purpose-driven approach, anchored in core values that celebrate love and care for pets, commitment to innovation, and a deep sense of responsibility to people and the planet. With a workforce of 29,000 employees, Petco fosters a welcoming,... Show More
Job Requirements
- High school diploma
- At least one year's previous experience working in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional attitude during emotional and stressful situations
- Exceptional telephone and computer skills
- Team player willing to learn new techniques and treatments
- Preferred previous experience using Practice Management System
Job Qualifications
- High school diploma
- Minimum one year previous experience in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional demeanor under stressful situations
- Exceptional telephone and computer skills
- Team player with willingness to learn new techniques and treatments
- Preferred experience using Practice Management System
Job Duties
- Answer the practice phone and route calls appropriately
- Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing online bookings
- Greet visitors and clients by name as they arrive for appointments
- Notify technical staff when clients arrive
- Monitor wait times and make accommodations during peak times or emergencies
- Participate in training new staff members and sharing knowledge
- Ensure waiting area is clean and well-stocked including use of disinfectants when necessary
- Confirm appointments by client’s preferred communication method
- Provide backup support to technical staff when needed for loading rooms or discharging patients
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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