Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Flexible Schedule
Professional Development
Job Description
Petco is a leading pet specialty retailer and a category-defining health and wellness company dedicated to improving the lives of pets, pet parents, and Petco partners. With a strong presence across the United States, Mexico, and Puerto Rico, Petco operates more than 1,500 pet care centers including over 250 Vetco Total Care hospitals, preventive care clinics, and distribution centers. Employing approximately 29,000 passionate partners, Petco embodies a spirit driven by core values that emphasize love for pets, commitment to the future of the pet industry, improvement of lives, teamwork, and inclusivity. The company fosters an environment where employees are valued... Show More
Job Requirements
- High school diploma
- Minimum 1 year experience in veterinary or customer service role
- Excellent communication skills
- Compassionate and professional demeanor under stress
- Strong telephone and computer skills
- Ability to work collaboratively in a team environment
- Willingness to learn and adapt to new techniques and processes
Job Qualifications
- High school diploma
- At least 1 year experience in veterinary practice or customer-facing role
- Excellent written and verbal communication skills
- Compassionate and professional attitude during emotional situations
- Exceptional telephone and computer skills
- Team player willing to learn and adapt
- Preferred experience with Practice Management System
Job Duties
- Answer the practice phone and route calls appropriately
- Maintain hospital appointment calendar including scheduling and reviewing bookings
- Greet clients and patients by name, notify technical staff of arrivals, and manage wait times
- Participate in training new staff and disseminating knowledge
- Ensure waiting area is clean and well-stocked with appropriate materials
- Confirm all appointments by client preferred methods and make adjustments
- Provide backup support to technical staff with logistical tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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