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Alliance Animal Health

Veterinary Customer Service Representative

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401K Matching
Life insurance
Paid vacation
Paid sick time

Job Description

Priority Pet Urgent Care is a newly established, state-of-the-art veterinary clinic located in Aiken, committed to providing urgent care services for pets every day from 12 pm noon until 10 pm. This facility is designed to offer accessible, high-quality veterinary urgent care to the local community and their cherished pets. The clinic prides itself on its mission to make pets a priority by ensuring a compassionate and supportive environment for both clients and animals alike. The culture at Priority Pet Urgent Care emphasizes teamwork, compassion, and excellence, fostering a work atmosphere where employees can thrive and advance in their careers... Show More

Job Requirements

  • Minimum 1-year veterinary experience
  • weekend availability
  • compassionate and calm team-player
  • ability to multitask
  • strong communication skills
  • highly organized
  • proficient computer skills
  • self-starter with a desire for ongoing learning

Job Qualifications

  • Experienced receptionist or customer service representative with a minimum of 1-year veterinary experience
  • customer-oriented service mindset
  • patient and empathetic communicator
  • strong communication skills
  • ability to multitask
  • highly organized
  • proficient computer skills
  • self-starter with a desire to continue advancing knowledge and skillset

Job Duties

  • Maintain the visual appeal of the hospital reception area
  • greet and welcome clients and patients
  • answer questions and triage client concerns
  • answer calls or emails and direct to the appropriate party for resolution
  • schedule appointments to maximize efficiency and daily flow
  • check in and check out clients and process payments
  • offer friendly emotional support in a compassionate and discreet manner during times of need to clients

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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