Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Supportive culture
Social events
Team building
Paid Time Off
Holidays
career growth
Training opportunities
Medical insurance
Dental Insurance
Vision Insurance
mental health services
401(k) Plan
Employee pet care discount
Uniform allowance
Job Description
Pieper Veterinary is a dedicated provider of emergency veterinary care, committed to delivering exceptional services to pets and their owners during critical moments. Located in Swansea, MA, Pieper Veterinary operates the Mass-RI Veterinary ER, a specialized emergency facility designed to offer urgent medical attention for animals facing health crises. As a part of Pieper Veterinary, the Mass-RI Veterinary ER stands out for its compassionate approach, delivering high-quality care powered by a team of skilled veterinarians, technicians, assistants, and support staff. The organization emphasizes a supportive and collaborative environment, fostering a culture where every team member contributes to a positive and... Show More
Job Requirements
- Must be 18 years or older
- Previous experience in customer service, preferably in a veterinary setting
- Familiarity with veterinary terminology or willingness to learn
- Excellent verbal and written communication skills
- Exceptional interpersonal and empathetic skills
- Ability to handle challenging client situations with tact and patience
- Ability to manage multiple tasks simultaneously
- Collaborative team player
- Flexibility to assist with various duties
- Reliable, punctual, and strong work ethic
- Ability to remain calm under pressure
- Willingness to continue learning
- Physical ability to handle pets safely
Job Qualifications
- Previous experience in a customer service role
- Experience or familiarity with veterinary terminology is preferred
- Excellent verbal and written communication skills
- Ability to interact warmly and empathetically with clients and pets
- Strong interpersonal skills to handle challenging client situations
- Ability to multitask effectively in a dynamic environment
- Experience working collaboratively in a team-oriented setting
Job Duties
- Answer incoming client calls promptly and professionally
- Schedule appointments and manage the emergency room calendar
- Greet clients and pets with empathy and calmness
- Facilitate clear communication between clients and veterinary medical staff
- Handle emotional and high-pressure situations with patience and understanding
- Assist with managing multiple tasks in a fast-paced environment
- Collaborate with the emergency team to ensure seamless clinic operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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