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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.50 - $19.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
El Centro Pet Medical Center, located in Killeen, TX, is a reputable veterinary facility dedicated to providing high-quality care to pets and their owners in the local community. It operates within the wider network of Thrive Pet Healthcare, a nationwide organization known for its comprehensive continuum of veterinary care. Thrive Pet Healthcare supports over 360 veterinary providers across the country, delivering personalized, accessible, and exceptional veterinary services that address the primary, specialty, and acute needs of pets. Founded by veterinarians, Thrive is committed to raising the standards of veterinary excellence by combining innovative technology, practice staff benefits, and collaborative professional... Show More
Job Requirements
- High School diploma or equivalent
- Minimum of one year veterinary medicine experience required
- Customer service experience required
- Knowledge of general office practices and procedures
- Ability to perform clerical work with speed and accuracy
- Experience assembling patient records and entering information accurately
- Ability to complete tasks without direct supervision
- Demonstrated empathy toward clients
- Excellent interpersonal communication skills
- Commitment to outstanding client service
- Ability to lift up to 40 pounds independently and over 40 pounds with assistance
- Ability to work energetically for shifts sometimes exceeding 10 hours
- Preferred knowledge of veterinary medical terminology and procedures
- Preferred typing speed of 45 words per minute and ability to use a 10-key adding machine
Job Qualifications
- High School diploma or equivalent
- Minimum of one year veterinary medicine experience
- Customer service experience
- Knowledge of general office practices and procedures
- Ability to perform clerical work with speed and accuracy
- Experience assembling patient records and entering information accurately
- Empathy toward clients and respect for animals
- Excellent interpersonal communication skills
- Commitment to outstanding client service
Job Duties
- Answer and route calls using a multi-line phone system
- Greet clients and patients warmly and professionally
- Schedule appointments and provide pre-visit instructions
- Address client questions or concerns and escalate when needed
- Review and explain invoices, take payments, and manage client records
- Assist with check-in and discharge of patients
- Communicate medical instructions from the team to clients
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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