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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
401(k) with employer match
Mental Health Resources
Paid parental leave
Employer-sponsored childcare and elder care
Continuing education courses
Pet perks and veterinary service discounts
Job Description
Anderson Veterinary Clinic, located in Anderson, CA, is a well-respected veterinary care provider dedicated to offering high-quality medical services and compassionate care to pets and their owners. Operating as a part of Thrive Pet Healthcare, a nationwide network of over 360 veterinary providers, Anderson Veterinary Clinic is committed to advancing pet wellbeing through personalized and accessible veterinary care. As an established part of the veterinary community, Anderson Veterinary Clinic provides a welcoming, pet-friendly environment that emphasizes exceptional client service and collaborative veterinary care. Thrive Pet Healthcare itself is a leader in veterinary care, known for its innovative approach and comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in a veterinary clinic or hospital, preferably as a Veterinary Receptionist or Client Service Representative
- Knowledge of veterinary terminology and animal health procedures
- Experience with veterinary practice management software
- Ability to multitask and prioritize in a fast-paced environment
- Strong communication skills
- Ability to sit or stand for extended periods
- Ability to lift up to 20 pounds occasionally
- Availability to work evenings or weekends if necessary
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year of experience working in a veterinary clinic or veterinary hospital, preferably in a CSR or veterinary receptionist role
- Knowledge of veterinary terminology and common animal health procedures
- Experience with practice management software, including electronic records and scheduling systems
- Excellent organizational skills and attention to detail
- Exceptional communication skills with professional and empathetic client interaction
- Ability to work well as part of a team and contribute positively
- Reliability, punctuality, and maintaining a professional demeanor
Job Duties
- Greet clients with a friendly, positive attitude both in-person and over the phone
- Provide information about the clinic's services and assist clients with questions or concerns
- Manage appointment scheduling, confirm appointments, and follow up as needed
- Ensure accurate entry and maintenance of client and pet information in the electronic system
- Maintain and organize detailed electronic medical records for clients and patients
- Process payments, handle insurance claims, provide cost estimates, and follow up on outstanding payments
- Address client concerns or complaints promptly and professionally
- Communicate effectively with veterinarians, technicians, and clinic staff to ensure excellent patient care
- Assist with inventory tracking, restocking supplies, and managing office resources
- Ensure confidentiality of client and patient information and maintain compliance with clinic policies and regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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