Fort Collins Veterinary Emergency Hospital logo

Veterinary Client Service Representative

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Hourly pay $16-$19/hr
opportunities for growth
employee development
supportive work environment
Flexible Schedule

Job Description

Fort Collins Veterinary Emergency Hospital is a dedicated veterinary emergency and rehabilitation center located in Fort Collins, Colorado. Open 24 hours a day, our hospital is committed to providing urgent and emergency care for pets in need, ensuring they receive timely and expert medical attention. Our team is passionate about animal welfare and strives to offer a supportive environment for both clients and staff. We take pride in fostering a workplace that values growth, development, and a collaborative approach to veterinary emergency care. The facility invests heavily in training and professional development to empower our employees to grow their careers... Show More

Job Requirements

  • Minimum 1 year experience as veterinary receptionist
  • 3 years in healthcare industry as receptionist preferred
  • Open availability including nights, weekends and holidays
  • Ability to be physically active this is not a desk job
  • Knowledge of triage in a veterinary setting highly preferred
  • Seeking to fill 4 shifts per week

Job Qualifications

  • Minimum 1 year experience as a veterinary receptionist
  • 3 years in healthcare industry as a receptionist preferred
  • Outstanding customer service skills
  • Ability to communicate empathetically with clients
  • Ability to differentiate emergency cases from routine
  • Knowledge of veterinary triage highly preferred
  • Ability to be physically active in a non-desk role

Job Duties

  • Answering phone calls and differentiating between routine and emergency cases
  • Scheduling appointments
  • Greeting clients and admitting outpatients
  • Processing payments and managing financial information
  • Maintaining patient records and client callbacks
  • Providing estimates and explaining recommended services
  • Assisting the patient care team with animal handling as necessary
  • Maintaining a clean lobby and exam rooms
  • Handling cash and financial documentation

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.