HEI Hotels and Resorts logo

HEI Hotels and Resorts

Versailles Host/ess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
sick leave
Holiday pay
401(k) savings plan

Job Description

Chateau Elan Winery & Resort is a distinguished luxury resort nestled within the picturesque north Georgia foothills. Established originally in 1981 with the planting of its vineyards, Chateau Elan has gracefully evolved into a sprawling 3,500-acre conference and leisure destination renowned for its exceptional service and exquisite amenities. With a deep-rooted commitment to providing guests with unparalleled experiences, Chateau Elan has grown to become a premier destination for visitors seeking a blend of natural beauty, world-class hospitality, and elegant retreat options. The resort's success is largely credited to its dedicated and passionate associates, who not only embody the spirit of... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Ability to stand and walk for extended periods
  • Strong interpersonal and communication skills
  • Ability to work a flexible schedule including evenings, weekends and holidays
  • Basic computer skills for managing reservations and logbook entries
  • Must comply with company grooming and appearance standards

Job Qualifications

  • Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
  • Ability to remember, recite and promote the variety of menu items
  • Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons
  • Effective verbal and written communication skills
  • Ability to adapt communication style to suit different audiences

Job Duties

  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
  • Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management
  • Maintain proper set-up of dining room
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.