Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Desert Botanical Garden is a renowned botanical institution dedicated to the conservation and celebration of desert plants and ecosystems. Nestled amidst an array of cacti and wildflowers in the Sonoran Desert, the Garden offers visitors a unique blend of natural beauty, education, and cultural experiences. As a hub for community events, environmental education, and horticultural science, the Garden actively engages with locals and tourists alike through a wide range of programs and public events. Its mission centers on inspiring people to understand, appreciate, and preserve the desert landscape through immersive experiences and sustainable practices. The Garden stands as a vital... Show More
Job Requirements
- Bachelor's degree preferred or comparable combination of education and work experience
- Minimum of two years' experience in customer service, sales, event management, or related field
- Exceptional communication skills
- Ability to multitask efficiently in a fast-paced work environment
- Computer savviness a must including Tripleseat software, Allseated, Outlook, Adobe Photoshop, Microsoft Excel and Windows Operating System preferred
- A valid driver's license is required
- Ability to work off-hours including evenings, weekends, and holidays
Job Qualifications
- Bachelor's degree preferred or comparable combination of education and work experience
- Minimum of two years' experience in customer service, sales, event management, or related field
- Marketing/PR and volunteer management experience helpful
- Exceptional communication skills
- Ability to multitask efficiently in a fast-paced work environment
- Computer savviness a must including Tripleseat software, Allseated, Outlook, Adobe Photoshop, Microsoft Excel and Windows Operating System preferred
- A valid driver's license is required
- Ability to work off-hours including evenings, weekends, and holidays
Job Duties
- Promote, sell, coordinate, and execute facility rental events at the Garden for the purpose of meeting or exceeding monthly sales goal and client satisfaction
- Conduct site tours with prospective and current clients
- follow up on sales leads from Garden web requests, email inquiries, phone inquiries and print or web-based marketing
- Provide exceptional customer service
- coordinate with clients directly and promptly answer questions/phone calls/emails
- Follow-up post event with thank you note and formal survey to measure the event's success in every area related to the Garden and its vendors
- Meet with client, caterer, and event planner (when applicable) and/or other required vendors to conduct a final walk through of event
- prepare event set-up diagrams and timelines based upon the client's needs and Garden requirements
- Meet with client, and wedding planner (when applicable) to conduct wedding rehearsals
- Manage the day of each event to ensure that set-ups are performed properly (assist if needed)
- solve any conflicts that may arise from deliveries, scheduling, catering, etc.
- and provide assistance to the client during the event as related to the venue
- Complete client contracts, security deposit collections and refunds, and invoices for any outstanding balances in a timely manner
- Sell and coordinate group ticket reservations
- and promote and sell blocks of discounted group tickets for Luminaria, concerts, festivals, and events
- Manage Group Sales-related ticket programming and database maintenance
- Develop new accounts and expand existing accounts for repeat business
- Create and distribute annual updates utilizing the Destination Management Companies (DMC), Convention and Visitors Bureau (CVB), and Concierge database
- Follow up with group tour leads including those provided by DMC's and CVB, including familiarization tours for media and meeting planners
- Host promotional events at the Garden when applicable to promote specialized tour and venue offerings (e.g. inviting DMC/CVB/Concierge for a lunch/breakfast and tour)
- Manage the facility rental and group reservation spreadsheet and reporting to the Garden's Accounting Office
- Create, train and assist with meeting and event bookings through the Garden's venue booking system
- Tripleseat
- Create, train and assist with development of event diagrams through the Garden's diagram creation platform
- Prismm
- Budget for facility rental events, maintain preferred vendor list, and participate in catering contract meetings on annual basis
- Request updates on facility rental and group reservation web page on Garden website as needed
- Help all Facility Rental marketing with the Garden's Marketing Department
- oversee copy, image selection, content, and maintenance of online listings, web-based marketing, print advertisements, and social networking
- make recommendations and pursue new marketing opportunities
- Serve on interdepartmental teams and Garden committees as needed
- Participate in Valley networking opportunities and serve as an active member in Garden-sponsored professional organizations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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