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Venue Operations Specialist, Experiences (Las Vegas)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Professional Development
Travel opportunities
Job Description
Original X Productions is a renowned operator of premier worldwide location-based entertainment experiences, including The FRIENDS Experience and Hershey Super Sweet Adventure. The company is recognized for creating immersive, guest-centric storytelling environments that blend entertainment with experiential marketing. With a strong commitment to excellence, safety, and fun, Original X Productions focuses on delivering memorable interactions for diverse audiences across multiple locations. The team is passionate, collaborative, and dedicated to continuously enhancing the guest experience through innovative operational practices and entertainment offerings.
The role of Assistant Operations Manager, Experiences, at Original X Productions, involves supporting the day-to-day management and o... Show More
The role of Assistant Operations Manager, Experiences, at Original X Productions, involves supporting the day-to-day management and o... Show More
Job Requirements
- Bachelor's degree preferred or equivalent experience
- 3-5 years of experience in hospitality, attractions, live entertainment, or related field
- Experience supporting operations, vendor management, or budgeting
- Strong organizational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and follow-through
- Strong communication and interpersonal skills
- Solutions oriented mindset
- Proficiency in Microsoft Office and Google Workspace
- Self-motivated with a strong sense of ownership
- Willingness to travel as needed
- Flexibility to work evenings and weekends as needed
Job Qualifications
- Bachelor's degree preferred or equivalent experience
- 3-5 years of experience in hospitality, attractions, live entertainment, or related field
- Experience supporting operations, vendor management, or budgeting
- Strong organizational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and follow-through
- Strong communication and interpersonal skills
- Solutions oriented mindset
- Proficiency in Microsoft Office and Google Workspace
- Self-motivated with a strong sense of ownership
- Willingness to travel as needed
- Flexibility to work evenings and weekends as needed
Job Duties
- Support site leadership in executing operational standards, policies, and procedures
- Assist in managing daily workflows, schedules, and operational priorities
- Ensure consistency in execution across multiple locations
- Support site teams with inspection, audit, and compliance preparation
- Assist with operational readiness leading up to openings or key milestones
- Travel to site locations to support teams and ongoing operations
- Ensure all signage is unkempt, aligned with current initiatives and on brand by partnering with creative team
- Monitor rollout progress of new initiatives and adjust quickly if necessary
- Communicate clearly and proactively with the director
- Conduct routine walkthroughs to ensure the space is guest ready and compliant with standards
- Assist in sourcing and onboarding third-party vendors
- Maintain vendor documentation and agreements
- Coordinate vendor communications and deliverables
- Monitor vendor performance and service levels
- Identify opportunities for cost savings and improved efficiency
- Support vendor audits and evaluation of new suppliers
- Track multiple operational projects across locations
- Maintain timelines, milestones, and deliverables
- Coordinate cross-functional project needs and updates
- Document action items and ensure follow-through
- Provide status updates to stakeholders
- Compile daily, weekly, and monthly operational reports
- Compile and distribute financial reporting across sites
- Track expenses, invoices, and budget allocations
- Support invoice processing and payment tracking
- Monitor expenses to ensure alignment with budgets
- Assist in identifying trends and reporting insights
- Support development and documentation of SOPs
- Maintain operational process documentation
- Assist in rolling out updated policies and procedures
- Identify gaps or inefficiencies in current processes
- Recommend improvements to drive consistency and efficiency
- Support recruiting, interviewing, and hiring processes
- Assist with onboarding and training of new hires
- Coordinate schedules, meetings, and team communications
- Support travel planning and logistics as needed
- Provide general administrative and operational support
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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