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VENUE OPERATIONS MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts

Job Description

About:

Our company is a renowned hospitality establishment specializing in providing exceptional food and beverage experiences. We are committed to delivering high-quality service and creating memorable moments for our guests through a dedicated and passionate team. As a leader in the hospitality industry, we focus on fostering a positive and fun work environment where associates can thrive, grow, and deliver outstanding guest experiences.

We are currently seeking a Venue Manager who will partner closely with the Restaurant General Manager to enhance overall guest satisfaction and operational efficiency. This individual will play a pivotal role in cultivating a highly mot... Show More

Job Requirements

  • Minimum of two years experience in customer service
  • Minimum of two years experience in Food and Beverage
  • Excellent telephone etiquette
  • Exceptional guest recovery skills
  • Enjoy interacting with people in a fast paced environment
  • Excellent organizational and time management skills
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
  • Must possess a positive attitude
  • Must be willing to participate in a learning environment
  • Must integrate company values throughout all interactions
  • Must be able to quickly adapt to effectively using new software products
  • Must be dependable and available to work weekends, nights and/or holidays based on business demands

Job Qualifications

  • Minimum of two years experience in customer service
  • Minimum of two years experience in Food and Beverage
  • Excellent telephone etiquette
  • Exceptional guest recovery skills
  • Enjoy interacting with people in a fast paced environment
  • Excellent organizational and time management skills
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
  • Must possess a positive attitude
  • Must be willing to participate in a learning environment
  • Must integrate company values throughout all interactions
  • Must be able to quickly adapt to effectively using new software products
  • Must be dependable and available to work weekends, nights and/or holidays based on business demands

Job Duties

  • Assisting the Restaurant General Manager in the development, implementation and maintenance of quality service standards
  • Ensuring food and beverages are being served in a professional and timely manner
  • Monitoring set up and maintenance of department to ensure all side work is complete
  • Interacting with guests to ensure a positive guest experience
  • attending daily pre-meal meetings
  • Conducting ongoing service training of department associates and assisting in the completion of daily shift
  • All other tasks and duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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