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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $25.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
flexible schedule
Employee Discounts
Job Description
Pioneers is a dynamic ministry organization dedicated to serving global missions and advancing its overall vision through a variety of impactful initiatives. The organization operates a state-of-the-art venue in Orlando, Florida, which plays a crucial role in hosting a broad spectrum of events including conferences, workshops, weddings, and ministry gatherings. As a venue primarily focused on hospitality and service, Pioneers emphasizes creating welcoming, organized, and memorable experiences for its guests, ensuring that each event supports the ministry's mission effectively. The organization maintains a strong commitment to its spiritual values and fosters an environment where team members can grow both professionally... Show More
Job Requirements
- Bachelor's degree preferred
- 2+ years of relevant event or venue operations experience required
- based in Orlando, FL
- ability to work occasional weekends and evenings
- strong organizational skills
- strong communication skills
- problem-solving skills
- familiarity with AV equipment and facility maintenance
- experience with social media and content creation tools like Canva
- spiritual maturity and alignment with the ministry's vision
- ability to handle confidential information
- proactive and able to work independently under deadlines
Job Qualifications
- Committed to global missions and overall vision of Pioneers
- must practice and support the relevant elements of the US Mobilization Base Manual
- alignment with the ministry's vision and ability to exhibit a spirit of hospitality
- 2+ years of relevant event or venue operations experience required
- Bachelor's degree preferred
- strong organization, communication, and problem-solving skills
- familiarity in AV setups and facility maintenance
- some relevant experience using social media
- experience with Canva or content creation
- based in Orlando, FL, with ability to work occasional weekends and evenings
- spiritual maturity and desire to deepen your relationship with God
- willing to reflect Pioneers' Statement of Faith and Core Values
- ability to see needs and anticipate needs of those we work with and serve
- ability to start projects, take charge, make decisions and work within deadlines
- teachable, wanting to grow professionally and personally and not afraid to ask questions
- strong administrative skills and handles confidential information well
- a humble heart to learn and relate to people in an ethnically diverse world
- a positive and fun team player
Job Duties
- Actively recruit group business through networking, outreach, and relationship building
- conduct Pioneers site visits with prospective clients
- develop and maintain strong client relationships to secure repeat business and referrals
- coordinate and execute Pioneers-wide events, workshops, and ministry initiatives including scheduling, room setups, catering, and technology needs
- work with clients to gather event requirements and ensure all details are clearly documented
- create and manage event contracts, timelines, and schedules
- serve as the primary point of contact for clients throughout the planning process
- partner with the Culinary team to design menus and coordinate event setups
- ensure all event details including food, beverage, and room arrangements are accurately communicated to all necessary Operations teams
- attend pre-event logistics meetings to ensure alignment with all departments
- serve as the on-site point of contact ensuring attendees feel welcomed and addressing needs promptly
- oversee the on-site execution of events to ensure everything runs smoothly
- troubleshoot any issues during the event and ensure client satisfaction
- lead post-event debriefs to identify opportunities for improvement
- provide guests and team members with professional, efficient, courteous, and genuine hospitality
- anticipate guest needs and offer services prior to the guest asking
- establish and maintain strong professional relationships with clients through effective and timely communication
- manage guest concerns appropriately and resolve issues to their satisfaction while keeping business objectives in mind
- prepare and review event billing to ensure accuracy
- communicate billing details to clients and address any inquiries
- ensure timely closure of all financial aspects related to events
- learn and utilize systems and reporting tools used by the Hospitality department
- manage the Hospitality master event calendar, update CRM systems, and liaise with Pioneers staff and external vendors
- maintain detailed records of all events including client communication and feedback
- stay updated on current trends for events and share insights with the Hospitality team to elevate client experiences
- create and modify content for digital signage
- create and update social media content
- create analytics on space utilization and evaluate social media outlets and marketing efforts to increase exposure of renting conference center spaces
- innovate and identify ROI scenarios for use and rental of LED Poster and digital signage options
- participate in bi-weekly Hospitality Team and one-on-one meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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