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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible schedule
Job Description
Pioneers is a global missions organization dedicated to advancing the cause of Christ by partnering with local communities and churches to reach unreached people groups around the world. With a rich history of mobilizing missionaries and facilitating transformational events, Pioneers is committed to fostering a welcoming and supportive environment for both its teams and external guests. Their Orlando, FL facility serves not only as a hub for internal ministry activities but also as a premier venue for a variety of events including conferences, weddings, and other group functions. This dual role requires skilled coordination and operational excellence to maintain high... Show More
Job Requirements
- Bachelor’s degree preferred
- 2+ years of relevant event or venue operations experience
- committed to global missions and ministry vision
- based in Orlando, FL
- ability to work occasional weekends and evenings
- personal relationship with Christ
- practice and support US Mobilization Base Manual
- strong organizational and communication skills
- familiarity with audiovisual setups
- experience with social media and content creation
- strong administrative abilities
- teachable and professional demeanor
- ability to handle confidential information
- willing to reflect ministry’s faith and values
- positive attitude and team player
Job Qualifications
- Committed to global missions and overall vision of Pioneers
- practice and support relevant elements of US Mobilization Base Manual
- alignment with ministry's vision and ability to exhibit a spirit of hospitality
- 2+ years of relevant event or venue operations experience
- bachelor’s degree preferred
- strong organization, communication, and problem-solving skills
- familiarity with audiovisual setups and facility maintenance
- relevant experience using social media
- experience with Canva or content creation
- based in Orlando, FL
- ability to work occasional weekends and evenings
- personal relationship with Christ and spiritual maturity
- willingness to reflect Pioneers' Statement of Faith and Core Values
- hospitality mindset
- ability to anticipate needs of those we serve
- self-starter with decision-making ability
- teachable and committed to personal and professional growth
- strong administrative skills with confidentiality
- humble and able to relate in an ethnically diverse environment
- positive and fun attitude
Job Duties
- Actively recruit group business through networking, outreach as needed, and relationship building
- conduct Pioneers site visits with prospective clients
- develop and maintain strong client relationships to secure repeat business and referrals
- coordinate and execute Pioneers-wide events, workshops, and ministry initiatives, including scheduling, room setups, catering, and technology needs
- work with clients to gather event requirements and ensure all details are clearly documented
- create and manage event contracts, timelines, and schedules
- serve as the primary point of contact for clients throughout the planning process
- partner with the Culinary team to design menus and coordinate event setups
- ensure all event details, including food, beverage, and room arrangements, are accurately communicated to all necessary Operations teams
- attend pre-event logistics meetings to ensure alignment with all departments
- serve as the on-site point of contact, ensuring attendees feel welcomed and addressing needs promptly
- oversee the on-site execution of events to ensure everything runs smoothly
- troubleshoot any issues during the event and ensure client satisfaction
- lead post-event debriefs to identify opportunities for improvement
- provide guests and team members with professional, efficient, courteous, and genuine hospitality
- anticipate guest needs and offer services prior to the guest asking
- establish and maintain strong professional relationships with clients through effective and timely communication
- manage guest concerns appropriately and resolve issues to their satisfaction while keeping business objectives in mind
- prepare and review event billing to ensure accuracy
- communicate billing details to clients and address any inquiries
- ensure timely closure of all financial aspects related to events
- learn and utilize the systems and reporting tools used by the Hospitality department
- manage the Hospitality master event calendar, update CRM systems, and liaise with Pioneers staff and external vendors
- maintain detailed records of all events, including client communication and feedback
- stay updated on current trends for events and share insights with the Hospitality team to elevate client experiences
- create and modify content for digital signage
- create and update social media content
- create analytics on space utilization and evaluate social media outlets and marketing efforts to increase exposure of renting conference center spaces
- innovate and identify ROI scenarios for use and rental of LED Poster and digital signage options
- participate in bi-weekly Hospitality Team and 1:1 meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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