Venue & Patron Services Coordinator (Guest Services Sales Professional I)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,976.00 - $61,152.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
tuition fee waiver
sick leave
vacation
Retirement Plan
Job Description
California State University, Chico, commonly referred to as Chico State, is a comprehensive public university recognized as a Hispanic-Serving Institution (HSI). It is part of the 23-campus California State University (CSU) system, which is known for educating the most ethnically, economically, and academically diverse student body in the nation. Located in Northern California, Chico State serves over 15,000 students, with more than half of them identifying as first-generation college students. The university prides itself on fostering an inclusive, accessible, and equitable learning environment. Chico State promotes values centered on student success and closing equity gaps, providing an exceptional educational experience... Show More
Job Requirements
- Equivalent to a bachelor's degree in a related field
- Relevant education and/or experience demonstrating applied knowledge
- Experience in event management or venue operations preferred
- Ability to work some nights, weekends, and holidays
- Must pass a background check including criminal and sexual offender registry checks
- Compliance with CSU policies regarding sensitive information
- Commitment to equity, diversity, and inclusion
- Ability to handle Level 1 protected data confidentially
Job Qualifications
- Bachelor's degree or equivalent experience in related field
- Experience in event management or venue operations
- Proficiency with ticket selling platforms
- Strong customer service and conflict-resolution skills
- Knowledge of accessibility standards and best practices
- Ability to troubleshoot technical issues related to ticketing and event equipment
- Effective communication and interpersonal skills
Job Duties
- Serve as primary liaison between University Box Office and Athletics
- Oversee front-of-house coordination for athletic events requiring patron services
- Support University Box Office and Venue Patron Services Specialist in client event needs
- Troubleshoot ticketing systems, credit card terminals, and box office equipment
- Provide customer service and resolve conflicts in fast-paced environments
- Assist with accessibility accommodations for patrons with diverse needs
- Work occasional nights, weekends, and holidays as required
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: