Venue & Patron Services Coordinator (Guest Services Sales Professional I)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,976.00 - $61,152.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
tuition fee waiver
Retirement Plan
sick leave
vacation
Job Description
California State University, Chico, commonly referred to as Chico State, is a comprehensive and residential public university that holds the prestigious designation of a Hispanic-Serving Institution (HSI). As part of the 23-campus California State University (CSU) system, Chico State boasts one of the most ethnically, economically, and academically diverse student bodies in the nation, enrolling over 15,000 students. More than half of these students identify as first-generation college students, reflecting the university's strong commitment to accessibility, inclusion, and student success. The university fosters an equitable learning and working environment through policies, programs, and practices that support diversity and eliminate equity... Show More
Job Requirements
- equivalent to bachelor's degree in related field
- relevant education and/or experience demonstrating knowledge and abilities
- ability to work nights, weekends, and holidays as needed
- capacity to manage multiple clients and events
- strong communication and interpersonal skills
- ability to handle sensitive and confidential information
- commitment to equity, diversity, and inclusion
Job Qualifications
- bachelor's degree or equivalent in related field
- experience in event management or venue operations in university, performing arts, or athletics setting preferred
- proficiency with ticket selling platforms
- strong customer service and conflict resolution skills
- knowledge of accessibility standards and best practices for diverse patrons
- experience troubleshooting technical issues with ticketing systems and box office equipment
Job Duties
- serve as primary liaison between UPE and Athletics for patron services
- oversee on-site front of house coordination for Athletics events requiring UBO support
- support University Box Office clients including Chico Performances, School of the Arts, Athletics, North State Symphony, and Office of Commencement
- assist Venue and Patron Services Specialist in patron service operations
- manage patron services for campus sponsored events
- troubleshoot ticketing and technical issues related to box office equipment
- work some nights, weekends, and holidays as required
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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