Live Nation Entertainment, Inc. logo

Venue Ancillary Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Live Nation Entertainment is the world’s leading live entertainment company, encompassing global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, handling over 620 million tickets annually and serving approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment globally, promoting more than 50,000 events each year for nearly 7,000 artists across 40+ countries. These combined businesses enable Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,200 sponsors with 145 million fans attending Live Nation events... Show More

Job Requirements

  • Must have daytime and evening availability on weekdays and weekends
  • Must be able to stand and walk for long periods of time, outdoors, in all weather conditions
  • Must be able to lift at least 25 pounds

Job Qualifications

  • Data-driven and metrics driven
  • On-site knowledge of venue products and revenue opportunities
  • Innovative and creative
  • Ability to build relationships with a diverse group of people
  • Excellent guest service and team building skills
  • Ability to communicate with all levels of leadership
  • Assist Ancillary Team with upselling items and in-house merchandise
  • Maintain inventory of ancillary products throughout the season
  • 2-3 years of management experience preferred

Job Duties

  • Communicate with the venue’s core team about staffing, upsell availability and overall execution of upsell programs during the show
  • Communicate with the box office manager during the day of show to troubleshoot opportunities with guests, upselling availability or equipment
  • Build and maintain all upselling events at both venues and manage Greenfield Lake merchandise in AtVenue
  • Provide suggestions to venue leadership based on feedback from team and guests during the day of show, including pricing strategies, best practices and team execution
  • Provide feedback on finding new, creative revenue streams for the venue based on day of show experiences and trends
  • Secure and reconcile day of show ancillary sales and ready credit sales
  • Compile various reports to provide upsell information to venue leadership
  • Participate in meetings regarding day of show and ancillary operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: