Job Overview
Compensation
Type:
Hourly
Rate:
Exact $12.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program
Training and Development
Job Description
Moody Gardens is a dynamic and multifaceted entertainment complex located in Galveston, Texas, offering a unique blend of attractions including an aquarium, rainforest, discovery museum, 3D theater, and various dining and concession options. As a prominent destination for family entertainment and education, Moody Gardens is committed to delivering an exceptional visitor experience through its dedication to quality service and guest satisfaction. The establishment features a variety of Food and Beverage outlets that cater to visitors’ diverse tastes, including VC Concessions and the Discovery Pyramid concessions stand, both integral parts of the complex’s dining options. These outlets not only provide refreshments... Show More
Job Requirements
- Prior cashier experience preferred
- ability to obtain tabc and food handlers certification prior to beginning work
- basic math skills
- leadership skills
- ability to deal with large crowds and potentially upset guest
- ability to handle a fast paced environment that is often stressful
- must be reliable and responsible
- ability to exhibit maturity in the workplace and have a cooperative attitude
- ability to remain on feet standing or walking for entire shift
Job Qualifications
- Prior cashier experience preferred
- ability to obtain TABC and food handlers certification prior to beginning work
- basic math skills
- leadership skills
- ability to deal with large crowds and potentially upset guests
- ability to handle a fast paced environment that is often stressful
- reliability and responsibility
- maturity in the workplace and cooperative attitude
Job Duties
- Maintain a guest focus while performing duties
- assume 100 percent responsibility for quality guest experience
- welcome and greet guests within 20 seconds with a friendly polite smile
- supervise all restaurant cashiers and assist as necessary
- report any and all incidents to assistant manager
- count the register bank at beginning of shift and document and/or report any discrepancies
- ensure cashier station is set up for the day with enough guest tickets and takeout bags
- clean all windows and ensure buffet labels are set up correctly
- clean, organize and restock cashier station at closing
- separate employee checks, discounts, comp checks, void checks
- collect all forms of credit as it pertains to payment of bills
- collect and distribute server gratuities appropriately
- answer phones for takeout orders and take orders carefully
- package all to go orders according to Moody Gardens standards in a fast, friendly, and efficient manner
- observe customers and notify servers if a guest needs attention
- notify manager or floor supervisor when a guest is not 100 percent satisfied
- be ready and willing to assist servers, assistants or hostesses before being asked
- thank all guests for their visit and invite them to return
- attend all scheduled employee meetings and bring suggestions for improvement
- perform any and all other duties as assigned
- duties are subject to change as management deems necessary to best serve the needs of Moody Gardens
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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