Residence Inn

Van Driver

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Uniform allowance

Job Description

This opportunity is presented by an established hotel known for its commitment to delivering exceptional guest experiences and top-tier hospitality services. Operating with a keen focus on customer satisfaction, the hotel maintains a strong reputation for quality accommodations and comprehensive amenities. Situated in a bustling area with heavy guest traffic, the hotel seeks to uphold its seamless service delivery through skilled personnel who can effectively manage guest interactions and support operations with professionalism and courtesy.

The role available is that of a Van Driver within the Front Office department, reporting directly to the Front Office Manager and Supervisor. Thi... Show More

Job Requirements

  • High school diploma or equivalent
  • valid driver’s license with a clean driving record
  • prior experience in a customer service or hospitality role preferred
  • ability to lift heavy items up to 50 pounds
  • excellent communication skills in English
  • ability to stand, walk, and perform physical tasks for extended periods
  • flexibility to work varying shifts including weekends and holidays
  • knowledge of local area and traffic laws

Job Qualifications

  • Hotel experience preferred
  • ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger
  • ability to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs
  • ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage
  • sufficient manual dexterity in one hand to be able to load and unload luggage
  • ability to stand, walk and/or sit and continuously perform essential job functions
  • perform tasks requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property
  • excellent driving record as verified by Motor Vehicle Report
  • must have the ability to communicate in English

Job Duties

  • Greet guests immediately with a friendly and sincere welcome
  • open car doors for arriving and departing hotel customers
  • respond immediately to customer inquiries regarding hotel features, services and assistance
  • provide clear and understandable directions to hotel facilities and nearby attractions
  • maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading
  • listen, understand and respond immediately to guest and associate inquiries and requests for assistance
  • lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles
  • clearly communicate the features, and services of the hotel facilities
  • comply with attendance rules and be available to work on a regular basis
  • perform any other job related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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