Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.25
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Employee Discounts
Employee of the Month Program
Free Meals
Quarterly team events
fun work environment
Job Description
The Hilton Dallas Rockwall Lakefront is one of Hilton's most prestigious properties in North America, recognized consistently for superior guest service and exceptional cleanliness. Located in Rockwall, Texas, this luxury hotel offers 233 well-appointed rooms with stunning views of Lake Ray Hubbard. The hotel prides itself on delivering a premium guest experience and maintaining high standards of hospitality, making it a sought-after destination for both business and leisure travelers. The Hilton brand is known globally for its commitment to quality, and the Dallas Rockwall Lakefront property upholds this tradition with its dedicated staff, elegant facilities, and engaging work environment.Show More
Job Requirements
- Valid driver's license with a clean driving record
- ability to lift and carry luggage
- availability to work flexible shifts including nights, weekends and holidays
- strong interpersonal and communication skills
- commitment to following safety and security policies
- basic knowledge of local area and traffic laws
- physical ability to stand and walk for extended periods
- ability to maintain a professional appearance and demeanor
Job Qualifications
- Valid driver’s license with clean driving record
- ability to provide excellent customer service
- strong communication skills
- ability to operate and maintain vehicles safely
- basic knowledge of area streets and landmarks
- ability to lift and carry luggage
- team player with flexible availability
- high school diploma or equivalent
Job Duties
- Drive guests between airport and hotel and the local area
- obey all traffic rules and speed limits for safe, accident free trips
- open and close vehicle doors for guests
- check guest luggage for both day and overnight visits
- assist guests with storing and retrieving their luggage, and if requested, from their vehicle
- utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas
- run hotel errands as instructed by management
- maintain and clean the designated lobby station and baggage room
- ensure that lobby area and front exterior/interior of the hotel is neat and clean at all time by picking up trash, adjusting furniture to proper positions
- stand by ready to assist guests, greeting and welcoming guests to the hotel
- assist in providing travel directions, recommendations for local attractions, restaurants and other services
- answering phones to assist PBX/Guest Calls
- restocking supplies at the front desk and business center – i.e. cookies, paper supplies
- clean and inspect hotel vehicles
- maintain vehicle cleanliness, pump gas, and obtain oil changes
- complete vehicle mileage reports
- prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management
- maintain a neat, clean and well-groomed appearance
- adhering to hotel taxi stand requirement and agreements
- adheres to all company policies and procedures
- follows safety and security procedures and rules
- knows department fire prevention and emergency procedures
- utilizes protective equipment
- reports unsafe conditions to supervisor/manager
- reports accidents, injuries, near-misses, property damage or loss to supervisor/manager
- provides for a safe work environment by following all safety and security procedures and rules
- assists other front desk personnel when need
- perform any related duties as requested by supervisor/manager
Job Qualifications
Experience
No experience required
Job Location
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