Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
401(k)
Dental Insurance
Disability insurance
Employee assistance program
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
room discounts
Employee Food and Beverage Discounts
Job Description
The Hilton Dallas Rockwall Lakefront is one of the most prestigious Hilton properties in North America, renowned for its exceptional guest service and immaculate cleanliness, consistently ranked in the top 10 percent year after year. Located in Rockwall, Texas, this luxury 233-room hotel offers breathtaking views of Lake Ray Hubbard and combines elegant accommodations with a welcoming and friendly atmosphere. The hotel prides itself on maintaining high standards of hospitality and guest satisfaction, making it a premier destination for both business and leisure travelers seeking comfort and convenience in the Dallas area.
As a part of Hilton's global networ... Show More
As a part of Hilton's global networ... Show More
Job Requirements
- High school diploma or equivalent
- Valid Class B driver’s license
- Previous experience in a customer service or hospitality role preferred
- Ability to lift up to 100 pounds
- Availability to work varying shifts including nights, weekends, and holidays
- Good physical stamina and mobility
- Strong communication and interpersonal skills
- Ability to adhere to safety and operational procedures
Job Qualifications
- Valid Class B license
- Professional and positive attitude and communication skills
- Knowledge of hotel and city
- Ability to understand and obey all traffic rules and driving regulations
- Ability to operate a computer, printer, copier, and telephone
- Ability to work effectively in a fast-paced environment while maintaining a pleasant demeanor
Job Duties
- Drive guests between airport and hotel and the local area
- Obey all traffic rules and speed limits for safe, accident free trips
- Open and close vehicle doors for guests
- Check guest luggage for both day and overnight visits
- Assist guests with storing and retrieving their luggage, including from their vehicles
- Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and loading areas
- Run hotel errands as instructed by management
- Maintain and clean the designated lobby station and baggage room
- Ensure lobby and hotel exterior/interior areas are neat and clean
- Greet and welcome guests to the hotel
- Provide travel directions and recommendations for local attractions and services
- Answer phones to assist PBX/Guest calls
- Restock supplies at the front desk and business center
- Clean and inspect hotel vehicles, maintain cleanliness, pump gas, and obtain oil changes
- Complete vehicle mileage reports
- Promptly report emergencies, accidents, injuries, missing articles, damage, mechanical problems, and safety hazards to management
- Maintain a neat, clean, and well-groomed appearance
- Adhere to hotel taxi stand requirements and agreements
- Follow all company policies and procedures
- Follow safety and security procedures and rules
- Know fire prevention and emergency procedures
- Utilize protective equipment
- Report unsafe conditions to supervisor/manager
- Report accidents, injuries, near-misses, property damage or loss to supervisor/manager
- Provide a safe work environment by following all safety and security rules
- Assist other Front Desk Personnel as needed
- Perform any related duties as requested by supervisor/manager
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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