Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional development opportunities
Job Description
The company is a prominent establishment operating within the hospitality and gaming industry, known for delivering exceptional guest experiences and ensuring safety and compliance through adherence to stringent gaming regulations and organizational policies. It prides itself on maintaining a welcoming environment where professional conduct and guest satisfaction are paramount. Committed to operational excellence, the company employs a dedicated team that supports a broad array of services including guest transportation, vehicle management, and personalized assistance with baggage and personal belongings. The culture fosters integrity, respect, and a high standard of work ethic among its employees, creating a secure and efficient service... Show More
Job Requirements
- High school diploma or equivalent
- valid driver’s license
- prior experience in guest services or hospitality preferred
- ability to lift and assist with baggage and personal belongings
- ability to stand and walk for extended periods
- good physical condition to perform vehicle parking and retrieval safely
- willingness to work flexible shifts including nights, weekends, and holidays
- strong communication skills
- reliable and punctual
- adherence to company policies and regulatory compliance
- commitment to maintaining a professional appearance and demeanor
Job Qualifications
- High school diploma or equivalent
- prior experience in guest services or hospitality preferred
- valid driver’s license
- knowledge of local traffic laws
- excellent communication and interpersonal skills
- ability to provide courteous and professional customer service
- attention to detail and strong organizational skills
- ability to work flexible hours including evenings and weekends
- commitment to integrity and ethical conduct
- familiarity with gaming regulations is an advantage
Job Duties
- Exhibit all conduct in accordance with gaming regulations and SSC policies and procedures, as well as all federal and state laws and regulations
- greet arriving and departing guests
- open passenger doors and offer assistance when appropriate
- provide claim checks and instruct guests on reclaiming their vehicles
- assist with transportation of baggage and personal belongings
- park guest vehicles safely and efficiently in designated areas
- retrieve customer vehicles safely and efficiently
- provide travel directions and information on property events and promotions
- provide accurate and timely documentation and reports including claim checks, vehicle damage, statements, and conditions requiring attention or repair
- obey all traffic laws on and off property
- consistently deliver positive, courteous and professional guest service
- provide information about hotel and property amenities
- ensure procedures protect the integrity and security of the company, employees, and guests
- perform assigned duties related to room comfort and hotel amenities
- demonstrate commitment to responsible gaming and alcohol service by notifying management discreetly of concerns
- notify management promptly and discreetly of illegal acts or internal ethics violations
- display professional conduct, sound judgment, highest level of professional integrity and strong work ethic
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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