Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $26.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal opportunity employer
Job Description
Ithaka Hospitality Partners is a dynamic and guest-focused hospitality company dedicated to delivering exceptional service and memorable experiences to all who walk through their doors. With a passion for excellence, Ithaka Hospitality Partners operates within the upscale hotel and resort industry, emphasizing both guest satisfaction and operational efficiency. The company prides itself on its collaborative and inclusive work culture, which fosters innovation, growth, and a strong commitment to quality hospitality. Known for its attention to detail and personalized guest services, Ithaka Hospitality Partners continues to grow and expand its footprint across various markets, delivering premium hospitality experiences that build lasting... Show More
Job Requirements
- high school diploma or equivalent
- valid drivers license and clean motor vehicle record
- physical ability to walk, stand, and sit for prolonged periods
- ability to lift up to 15 pounds at times
Job Qualifications
- high school diploma or equivalent
- valid drivers license and clean motor vehicle record
- bachelor's degree in hospitality management or a related field is strongly preferred
- excellent written and verbal communication skills
- proficient in microsoft office suite or similar software
- ability to demonstrate a strong ability to prioritize and address guest needs promptly and courteously while maintaining a composed and professional demeanor
- ability to prioritize tasks, organize work processes, and adhere to established procedures to ensure smooth operations and guest satisfaction
- ability to analyze and resolve problems with a proactive and thoughtful approach, demonstrating good judgment in decision-making
Job Duties
- create a weekly or bi-weekly schedule for team members, bearing in mind holidays and times of high volume for the business
- monitor and supervise the timely arrival of scheduled employees, with awareness of unforeseen challenges such as scheduling
- oversee the handling of tickets and establish accountability by ensuring each ticket is properly funded with the correct amount of charges and close out each shift to ensure all funds are accounted for
- establish tasks for team members to ensure a clean workplace
- this includes stocking supplies and maintaining a clean drive
- ensure company goals and objectives are being met by each team member and provide feedback
- actively seek to resolve any concerns while adhering to the company policy and standards of behavior
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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