Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Equal opportunity employer
Job Description
Ithaka Hospitality Partners is a distinguished hospitality management company renowned for its commitment to exceptional guest experiences and operational excellence. With a focus on personalized service and attention to detail, Ithaka Hospitality Partners operates luxury hotels and resorts, cultivating environments where guests feel valued and special from the moment they arrive. The company prides itself on fostering a collaborative workplace culture that emphasizes leadership, innovation, and a passion for hospitality. The organizational mission is to deliver memorable stays that exceed expectations while maintaining the highest standards of professionalism and care.
The role of Valet/Bell Captain at Ithaka Hospitality ... Show More
The role of Valet/Bell Captain at Ithaka Hospitality ... Show More
Job Requirements
- High school diploma or equivalent
- valid driver’s license and clean motor vehicle record
- ability to demonstrate strong prioritization and customer service skills
- excellent communication abilities
- proficiency with Microsoft Office or similar software
- ability to stand, walk, and sit for prolonged periods
- ability to lift up to 15 pounds
Job Qualifications
- High school diploma or equivalent
- valid driver’s license and clean motor vehicle record
- bachelor’s degree in hospitality management or a related field is strongly preferred
- excellent written and verbal communication skills
- proficient in Microsoft Office Suite or similar software
- strong ability to prioritize and address guest needs promptly and courteously while maintaining a composed and professional demeanor
- ability to prioritize tasks, organize work processes, and adhere to established procedures
- good judgment in decision-making with a proactive and thoughtful approach to problem-solving
Job Duties
- Create a weekly or bi-weekly schedule for team members, bearing in mind holidays and times of high volume for the business
- monitor and supervise the timely arrival of scheduled employees, with awareness of unforeseen challenges such as scheduling
- oversee the handling of tickets and establish accountability by ensuring each ticket is properly funded with the correct amount of charges and close out each shift to ensure all funds are accounted for
- establish tasks for team members to ensure a clean workplace
- this includes stocking supplies and maintaining a clean drive
- ensure company goals and objectives are being met by each team member and provide feedback
- actively seek to resolve any concerns while adhering to the company policy and standards of behavior
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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