Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
Barton Creek Resort & Spa, located in the scenic Texas Hill Country, is a premier luxury resort known for its outstanding hospitality and exceptional service quality. As a part of the Omni Hotels & Resorts family, Barton Creek Resort & Spa has earned a prestigious reputation among the top resorts in Texas and the Southwest, as evidenced by its recent recognition in Condé Nast Traveler's Top 5 Resorts in the Southwest and Travel + Leisure's Top 5 Resorts in Texas World's Best Awards 2024. The resort offers guests an immersive and relaxing experience with elegant accommodations, championship golf courses, fine... Show More
Job Requirements
- High school diploma or GED preferred
- Must have a valid Texas driver’s license
- Must be at least 18 years old
- Excellent driving record with less than 2 moving violations in the last two years
- Ability to work outdoors in all weather conditions
- Ability to lift, push, and pull between 100-150 lbs frequently
- Availability to work flexible shifts including weekends and holidays
- Must be able to safely operate both manual and automatic transmission vehicles
- Excellent grooming and professional appearance
- Strong customer service and communication skills
Job Qualifications
- Excellent customer service skills
- Strong communication and problem-solving abilities
- Previous Valet/Bellperson experience preferred
- Excellent grooming and professional body language to represent the brand
- Ability to work outdoors in all weather conditions
- Ability to lift, push, and pull 100-150 lbs frequently
- Must be able to drive manual and automatic transmission vehicles, preferred
- Valid Texas driver's license
- At least 18 years of age
- Excellent driving record with less than 2 moving violations in last two years
- Ability to work a variety of shifts including weekends and holidays
Job Duties
- Demonstrate and maintain 4-Diamond standards of service daily
- Greet all guests in a friendly and warm manner welcoming them to the Resort
- Assist guests with luggage during check-in and check-out process
- Orient guests to room amenities
- Provide guests with directions and information about the Resort and surrounding area
- Efficiently and safely park and retrieve guest vehicles
- Assist with delivering packages to rooms
- Deliver newspapers to guest rooms
- Shine shoes upon request
- Assist in resolving and accommodating requests for guests and members
- Follow all company policies and procedures including hotel key policies
- Maintain a clean and neat appearance of uniform and wear name tag
- Assist in keeping lobby and main drive clean and tidy
- Maintain ongoing knowledge of all Club events, promotional programs, amenities and services
- Understand all emergency procedures
- Properly log all runs on Valet log at the Valet Stand
- Complete other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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