Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development
team environment
Job Description
Barton Creek Resort & Spa is a distinguished luxury resort known for its elegant accommodations, world-class amenities, and exceptional guest service. Nestled in the picturesque Texas Hill Country, Barton Creek Resort & Spa offers an inviting escape for travelers seeking relaxation, recreation, and top-tier hospitality. The resort prides itself on a dedicated, intelligent, and self-motivated team that works collaboratively to maintain and exceed high standards, ensuring a memorable experience for every guest. Omni Hotels & Resorts, the parent company, embodies a culture of respect, gratitude, and empowerment, fostering an environment where teamwork is emphasized and individual excellence is recognized. Associates... Show More
Job Requirements
- Must have a valid TX driver's license
- Must be at least 18 years old
- Must have an excellent driving record with less than 2 moving violations in the last two years
- Ability to lift, push, and pull 100 - 150 lbs. frequently
- Ability to work on feet for entire shift
- Ability to work outdoors in all weather conditions
- Must be able to drive manual and automatic transmission, preferred
- Must be able to work a variety of shifts including weekends and holidays
Job Qualifications
- Excellent customer service skills
- Strong communication skills
- Effective problem solving skills
- Previous valet/bellperson experience preferred
- Excellent grooming and body language to represent the brand
- Ability to work outdoors in all weather conditions
- Ability to lift, push, and pull 100 - 150 lbs. frequently
- Ability to work on feet entire shift
- Must be able to drive manual and automatic transmission, preferred
- Must have a valid TX driver's license
- Must be at least 18 years of age with an excellent driving record (less than 2 moving violations in the last two years)
- Must be able to work a variety of shifts, including weekends and holidays
Job Duties
- Demonstrate and maintain 4-Diamond standards of service on a daily basis
- Greet all guests in a friendly, warm manner welcoming them to the resort
- Assist guests with luggage as needed during check in/check out process
- Orient guests to room amenities
- Provide guests with directions and information about the resort and surrounding area
- Efficiently and safely park and retrieve guest vehicles
- Assist with delivering packages to rooms
- Deliver newspapers to guest rooms
- Shine shoes upon request
- Assist in resolving and accommodating requests for guests and members
- Follow all company policies and procedures, including hotel key policies
- Responsible for a clean and neat appearance of uniform, wearing name tag
- Assist in keeping lobby/main drive clean and tidy
- Maintain ongoing knowledge of all club events, promotional programs, amenities and services offered at the resort and club
- Understand all emergency procedures
- Properly log all runs on valet log at the valet stand
- Complete other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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