Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Barton Creek Resort & Spa is a distinguished luxury resort located in Texas, renowned for its high standards of service and exceptional guest experiences. The resort's success is attributed to its dedicated, intelligent, and self-motivated team of associates who work collaboratively to uphold the company’s trademark commitment to excellence. With a strong emphasis on teamwork and individual achievement, Barton Creek Resort & Spa fosters a dynamic and supportive work environment where every employee's contributions are valued. The resort prides itself on its culture of respect, gratitude, and empowerment, creating a workplace that is both welcoming and motivating for its staff... Show More
Job Requirements
- High school diploma or equivalent
- valid TX driver’s license
- excellent driving record with less than 2 moving violations in past 2 years
- ability to lift and carry heavy items up to 150 lbs
- ability to work outdoors in various weather conditions
- ability to operate manual and automatic transmission vehicles
- must be at least 18 years old
- availability to work weekends, holidays, and varied shifts
- excellent communication skills
- good physical stamina
- customer service experience preferred
Job Qualifications
- Excellent customer service skills
- strong communication skills
- effective problem solving skills
- previous valet/bellperson experience preferred
- excellent grooming and body language to represent the brand
- ability to work outdoors in all weather conditions
- ability to lift, push, and pull 100 - 150 lbs. frequently
- must be able to drive manual and automatic transmission vehicles, preferred
- must have a valid TX driver’s license
- must be at least 18 years of age with an excellent driving record (less than 2 moving violations in last two years)
- ability to work a variety of shifts including weekends and holidays
Job Duties
- Demonstrate and maintain 4-Diamond standards of service daily
- greet all guests in a friendly, warm manner welcoming them to the Resort
- assist guests with luggage as needed during check-in/check-out process
- orient guests to room amenities
- provide guests with directions and information about the Resort and surrounding area
- efficiently and safely park and retrieve guest vehicles
- assist with delivering packages to rooms
- deliver newspapers to guest rooms
- shine shoes upon request
- assist in resolving and accommodating requests for guests and members
- follow all company policies and procedures, including hotel key policies
- responsible for a clean and neat appearance of uniform, wearing name tag
- assist in keeping lobby/main drive clean and tidy
- maintain ongoing knowledge of all Club events, promotional programs, amenities and services offered at the Resort and Club
- understand all emergency procedures
- properly log all runs on Valet log at the Valet Stand
- complete other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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