Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Training and Development
Mentorship Program
Job Description
Barton Creek Resort & Spa is a prestigious resort known for its exceptional hospitality, located in the picturesque region of Texas. This top-rated destination has earned accolades such as being ranked among the Top 5 Resorts in the Southwest by Conde Nast Traveler and one of the Top 5 Resorts in Texas according to Travel + Leisure World's Best Awards 2024. The resort's success stems from its dedicated and self-motivated team of associates who uphold a trademark standard of excellence and service. Omni Barton Creek Resort & Spa fosters an environment where teamwork is paramount and individual excellence is encouraged,... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a valid TX driver’s license
- Must have an excellent driving record (less than 2 moving violations in the last two years)
- Ability to lift, push, and pull 100-150 lbs. frequently
- Ability to work outdoors in all weather conditions
- Must be able to drive manual and automatic transmission, preferred
- Must be able to work weekends and holidays
- Must have excellent grooming and body language
- Must possess excellent customer service skills
- Must be able to follow company policies and procedures
Job Qualifications
- Excellent customer service, communication and problem solving skills
- Previous Valet/Bellperson experience preferred
- Excellent grooming and body language to represent the brand
- Ability to work outdoors in all weather conditions
- Ability to lift, push, and pull 100-150 lbs. frequently, and work on feet entire shift
- Must be able to drive manual and automatic transmission, preferred
- Must have a valid TX driver’s license
- Must be at least 18 years of age with an excellent driving record (less than 2 moving violations in the last two years)
- Must be able to work a variety of shifts, including weekends and holidays
Job Duties
- Demonstrate and maintain 4-Diamond standards of service on a daily basis
- Greet all guests in a friendly, warm manner welcoming them to the Resort
- Assist guests with luggage as needed during check-in/check-out process
- Orient guests to room amenities
- Provide guests with directions and information about the Resort and surrounding area
- Efficiently and safely park and retrieve guest vehicles
- Assist with delivering packages to rooms
- Deliver newspapers to guest rooms
- Shine shoes upon request
- Assist in resolving and accommodating requests for guests and members
- Follow all company policies and procedures, including hotel key policies
- Responsible for a clean and neat appearance of uniform, wearing name tag
- Assist in keeping lobby/main drive clean and tidy
- Maintain ongoing knowledge of all Club events, promotional programs, amenities and services offered at the Resort and Club
- Understand all emergency procedures
- Properly log all runs on Valet log at the Valet Stand
- Complete other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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