Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Valley View Casino & Hotel is a prominent establishment located in San Diego, renowned for being one of the area's Best Places to Work as awarded by the San Diego Business Journal. Owned and operated by the San Pasqual Band of Mission Indians, this casino and hotel is deeply rooted in the Valley Center community, reflecting a proud heritage of enterprise, tradition, and strong "good neighbor" values. The casino and hotel serve not only as a premier destination for entertainment and hospitality but also as a foundation for economic opportunity and cultural pride for the local Indigenous community.
The compan... Show More
The compan... Show More
Job Requirements
- High School diploma or GED equivalent
- Possession of valid California Driver License and a good driving record
- Must be insurable by Valley View Casino & Hotel's insurance policy
- Physical endurance and stamina to retrieve and park vehicles quickly
- Ability to speak and understand English
- Ability to write routine reports and correspondence
- Ability to read and interpret safety rules, instructions, guidelines and policies
- Ability to apply commonsense understanding to follow written and oral instructions
- Ability to analyze problems involving several concrete variables and draw valid conclusions
- Ability to work with mathematical concepts such as fractions, percentages, ratios and proportions
- Good judgment when providing information and maintaining guest relations
- Must apply for, receive, and maintain Gaming License from Tribal Gaming Agency
- Must pass applicable auditions or skill testing and a drug screening test
Job Qualifications
- High School diploma or GED equivalent
- Ability to speak and understand the English language
- Ability to write routine reports and correspondence
- Ability to read, analyze and interpret safety rules, instructions, and company policies
- Ability to apply commonsense understanding to carry out instructions
- Ability to define problems, collect data, establish facts and draw conclusions
- Ability to work with mathematical concepts such as fractions and percentages
- Good judgment in providing information to guests and maintaining positive relations
- Gaming license from Tribal Gaming Agency
- Successful completion of applicable auditions or skill tests
- Successful completion of a drug screening test
- Previous hospitality experience preferred
Job Duties
- Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction
- Greet guests in a courteous and caring manner using personalized service
- Assist customers promptly and courteously in valet check-in and checkout
- Retrieve all pick-ups from the valet lot in an efficient and timely manner according to safety guidelines
- Promptly clear valet drop-off area of cars to be parked
- Park vehicles in designated areas and accurately record vehicle location on valet receipt
- Present a clean, neat and well-groomed appearance wearing designated uniform
- Maintain an inventory count of all valet keys checked in and out
- Be accountable for accuracy of departmental records and reports
- Communicate effectively with the lead valet attendant
- Maintain knowledge of company facilities and special events to advise guests and team members
- Perform other duties as assigned by management
- Conduct all responsibilities in a professional and ethical manner
- Maintain consistent and regular attendance record
- Adhere to performance standards, company policies and procedures related to the department
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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