Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.50
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a leading company in the entertainment and hospitality industry, known for offering dynamic and engaging experiences to its customers. The company operates in a fast-paced environment where teamwork, enthusiasm, and a commitment to exceptional service are highly valued. At PENN Entertainment, employees are part of a diverse team that is passionate about creating fun and memorable moments for guests. The organization prioritizes career growth and provides support and resources to help team members expand their professional opportunities. Employees enjoy a comprehensive Total Rewards package that goes beyond base salary to include wellness programs, medical coverage starting from... Show More
Job Requirements
- High school diploma or GED
- Previous valet and/or bell person/baggage handling experience preferred
- Excellent communication skills
- Full knowledge and understanding of company and department rules, regulations, policies and procedures
- Ability to read, write, and communicate verbally in English
- Ability to perform basic math skills
- Able to establish and maintain effective working relationships with staff and guests
- Able to operate all types of vehicles including manual transmissions
- Alcohol Awareness card
- A valid Nevada driver's license
- Current statement of driving record (3 year history)
Job Qualifications
- High school diploma or GED
- Previous valet and/or bell person/baggage handling experience preferred
- Excellent communication skills
- Full knowledge and understanding of company and department rules, regulations, policies and procedures
- Ability to read, write, and communicate verbally in English
- Ability to perform basic math skills
- Able to establish and maintain effective working relationships with staff and guests
- Able to operate all types of vehicles including manual transmissions
- Alcohol Awareness card
- A valid Nevada driver's license
- Current statement of driving record (3 year history)
Job Duties
- Provide service as required (greet guest and open doors)
- Park, retrieve and push/pull guest vehicles
- Communicate with the Bell Desk to promote the best service to guests
- Offer bell assistance to all guests
- Knowledge of keyboard and ticket systems
- Deliver baggage to and from guest rooms as assigned
- Deliver sundry items, mail, packages, laundry, etc, to guest rooms on request
- Transport passengers to and from the airport when necessary
- Perform room changes as assigned
- Make pre-reg keys for overnight bus groups and assist front desk with keys
- Check in turnaround bus drivers
- Check in overnight groups when necessary
- Perform room "Q" assistance when requested
- Assist guests with jump starts upon request (guest must sign a release form)
- Demonstrate to guests use of the Saflok Key System
- Communicate hotel facility and general information to guests as necessary
- Must provide courteous and friendly service to all staff and guests
- Perform related work as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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