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Valet Traffic Controller - $15/HR - Walt Disney World's Grand Floridian
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Day Shifts
Split Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences by delivering compassion and outstanding service to the millions of patients, visitors, and guests they serve every day. As a company committed to making a positive impact, Towne Park believes in more than just providing a job; it's about making a difference, spreading smiles, and enhancing experiences through every interaction. The organization takes pride in its culture of care, professionalism, and dedication, making it a rewarding place to build a career. With a focus on hospitality and guest services, Towne Park values teamwork and encourages its employees... Show More
Job Requirements
- High school diploma or equivalent
- Must be at least 18 years of age
- One to three months of related experience or training
- Knowledge of traffic and valet procedures
- Ability to read and write standard English
- Ability to comprehend simple instructions and write correspondence
- Effective interpersonal communication skills
- Basic math skills
- Ability to drive manual transmission and perform parallel parking
- Customer service experience preferred
- Register or computer experience preferred
Job Qualifications
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- One to three months related experience and/or training or equivalent combination of education and experience if no HS diploma or GED
- Knowledge of traffic and valet procedures
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform operations using units of American money and measurement
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Customer service experience preferred
- Register/computer experience preferred
- Must be able to drive manual transmission and perform parallel parking
Job Duties
- Directs vehicular traffic while providing attentive, friendly service to all patients/guests
- Assists marketing department with the marketing efforts targeted to exciting clients
- Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers
- Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
- Uses guest last name at all times when appropriate
- Maintains accuracy and composure while under pressure
- Appropriately uses salutation of the day and welcome guests to the location
- Uses proper Towne Park phone etiquette
- Assists guests with directions and all other inquiries
- Stands while serving guests
- Provides information about surrounding area as well as main attractions to guests as needed
- Protects guest confidentiality in accordance with HIPPA requirements
- Collects data in accordance with parking operations, if applicable
- Obtains information about daily events and rates to be charged
- Maintains claim checks and guest folio archives
- Runs at top speed to park and retrieve vehicles and drives slowly and cautiously
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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