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Four Winds Casinos

Valet - Support Services Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program

Job Description

This job opportunity is with a casino resort environment that prioritizes guest service and operational excellence. The establishment is a dynamic, fast-paced hospitality venue that caters to a diverse clientele, offering an engaging atmosphere where entertainment and hospitality are of the utmost importance. The casino resort prides itself on delivering high-quality experiences to every guest through attentive service, safety standards, and professional conduct. The staff operates in a spirited environment that combines entertainment with superior customer care, fostering a work atmosphere that values fun, mutual respect, and integrity among its employees. As such, the resort promotes a culture that not... Show More

Job Requirements

  • High school diploma or general education degree preferred
  • Must possess a valid driver’s license
  • Good driving record
  • Level 4 Gaming License
  • Ability to perform essential job functions with or without reasonable accommodations
  • Ability to stand, walk, run, and use hands for handling
  • Ability to read and understand documents
  • Effective communication skills
  • Physical stamina
  • Ability to work outdoors and in noisy environments

Job Qualifications

  • High school diploma or general education degree preferred
  • Must possess a valid driver’s license from the state
  • Good driving record required
  • Level 4 Gaming License required
  • Effective communication skills
  • Ability to read and interpret policy and procedure manuals
  • Ability to respond to inquiries from employees or guests
  • Ability to perform basic mathematical calculations
  • Ability to apply common sense reasoning to situations
  • Physical endurance and stamina

Job Duties

  • Assist guests promptly and courteously in valet and coat check areas
  • Collect, store, track, and return items dropped off by guests
  • Greet arriving guests outside under the Porte Cochere
  • Enter and update guest information in the database
  • Park vehicles in designated areas and record location on valet receipts
  • Pick up vehicles from valet lot following safety guidelines
  • Communicate effectively with the Supervisor on duty
  • Clear canopy area promptly for parking
  • Communicate valet operation and shuttle information to supervisors and team
  • Present a clean, neat, and well-groomed appearance
  • Ensure maximum level of guest service and satisfaction
  • Maintain accuracy and thoroughness of departmental records and reports
  • Maintain working knowledge of facilities and special events to advise guests and employees
  • Assist with other support service duties as assigned
  • Perform other job-related duties as directed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location