Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Job Description
Colcord Hotel, a distinguished Curio Collection Hotel by Hilton, is a landmark located in the heart of downtown Oklahoma City. Known as the city's first skyscraper, Colcord Hotel masterfully blends historic elegance with modern luxury, boasting 108 stylish guest rooms and the acclaimed Flint Restaurant. This boutique hotel emphasizes personalized service and hospitality excellence, making it a premier destination for travelers seeking comfort and sophistication. The hotel prides itself on cultivating a culture-driven environment where history and innovative hospitality converge to create an unforgettable guest experience. At Colcord, every guest is treated as a valued individual, and staff members, known... Show More
Job Requirements
- Exert physical effort lifting transporting at least 50 pounds
- Push pull carts and equipment up to 250 pounds
- Endure various physical movements throughout work areas
- Stand and exert mobility for up to 4 hours
- Run up to 500 yards multiple times daily
- Enter and exit vehicles frequently
- Willingness to work outside in all types of weather
- Adherence to scheduled shifts regardless of weather
- Wear comfortable closed toe non skid shoes
- Clean driving record
- Must be 21 years or older
- No more than one moving violation in two years
- Pass annual MVR screen
Job Qualifications
- Minimum of 1 year of valet experience or customer service experience
- Excellent communication and leadership skills
- Ability to handle physically demanding tasks
- Strong knowledge of customer service protocols
- Ability to maintain professionalism and work under pressure
- Clean driving record with no more than one moving violation in 2 years
- Must be at least 21 years old
- Ability to pass annual motor vehicle record screening
Job Duties
- Efficiently and safely park all vehicles in designated areas ensuring vehicles are locked and keys secured
- Efficiently and safely retrieve vehicles matching claim ticket numbers
- Assist with loading passengers and luggage while offering directions and cleaning vehicle windshields
- Monitor and maintain cleanliness of front drive and parking areas
- Inform guests of parking services and fees issuing claim tickets and directing guests
- Offer luggage assistance transferring luggage to and from rooms vehicles or transports
- Supply guests with travel information and available services
- Assist physically challenged travelers and guests with special needs
- Anticipate guest needs and exceed expectations
- Speak professionally and maintain eye contact with guests
- Possess thorough knowledge of hotel services outlets and events to inform guests
- Respond to guest inquiries and resolve service discrepancies
- Maintain professional posture and presence at the front drive
- Monitor front drive area for service opportunities
- Greet vehicle passengers warmly opening doors on arrival and departure
- Obtain guest names and inquire about nature of visit
- Safely run or jog to and from parking areas during vehicle retrieval
- Inspect vehicles for damage noting issues on ticket
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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