Valet Supervisor ("Supervisora de Valet")

Seattle, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Salary

Rate:

Range $40,618.41 - $45,012.48

Benefits

Health Insurance

Paid Time Off

Employee training and development

uniform provided

Retirement plan options

Employee assistance program

performance bonuses

Job Description

Azul Hospitality is a renowned hospitality company dedicated to delivering exceptional guest experiences across its diverse portfolio of properties. Known for its commitment to quality service and guest satisfaction, Azul Hospitality continuously strives to maintain high standards in hospitality management, ensuring each guest receives attentive and personalized care. As a growing entity within the hospitality sector, Azul Hospitality fosters a work culture that encourages professional growth, teamwork, and operational excellence.

The Valet Supervisor position at Azul Hospitality is a key role responsible for overseeing the valet department's daily operations and ensuring the highest standards of service for guests enterin... Show More

Job Requirements

Must be at least 25 years old to operate shuttle or drive guests
Must be at least 21 years old to drive company or own vehicles
No positive drug or alcohol tests including pre-employment, random, post-accident, or reasonable suspicion
No more than two moving traffic violations in the past 36 months
No speeding over 25 mph above the limit in past 36 months
No DUI convictions in past five years
No vehicular homicide, manslaughter, or assault convictions
No operating a vehicle with suspended or revoked license
No use of vehicle in commission of felony
No reckless driving or speed contests
No leaving scene of accident with bodily injury or physical damage
No eluding police officers
No operating cell phone while driving violations
Ability to lift up to 45 lbs
Ability to push and pull carts and equipment weighing up to 250 lbs
Must be able to stand and walk for up to four hours
Ability to bend, stoop, squat, and stretch
Must have finger dexterity to operate office equipment
Must maintain neat, clean, and well-groomed appearance
Regular attendance and compliance with company policies

Job Qualifications

High school diploma or equivalent
Prior hospitality experience preferred
Valid driver’s license meeting company insurance requirements
Minimum of three years full-time verifiable driving experience
Excellent communication skills including verbal, written, and electronic
Strong customer relations skills
Detail oriented with outstanding organizational abilities
Basic computer skills including Windows OS, MS Office, PMS, PBX, Key systems, and POS
Ability to speak, read, write, and understand the primary workplace language
Ability to work independently and self-driven
Knowledge of traffic laws and safe vehicle operation

Job Duties

Welcome and escort guests to and from their rooms and assist with luggage
Inform guests of all safety features and promote hotel outlets when possible
Offer information about hotel services, facilities, points of interest, and entertainment attractions
Store guest luggage upon request and assist with loading and unloading into automobiles
Call taxis for guests as requested
Prepare and maintain all tour and delivery paperwork ensuring accuracy and operational standards
Supervise group baggage transfers and amenity deliveries for proper handling and completion
Maintain the check-in station’s appearance, organization, and operational effectiveness
Assist other departments with transporting boxes and supplies
Promote a positive working environment and comply with employee handbook guidelines
Complete daily tasks including maintenance and cleanliness of valet stand, driveway, bell closet, and carts
Safely operate guest vehicles to and from parking areas while obeying traffic laws
Create weekly staffing schedules for the valet department
Provide initial and ongoing training for valet associates
Perform bi-weekly payroll processing including approval of timecards and creation of bonuses or incentives
Perform additional duties as assigned by managers or supervisors

Job Location

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