Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Paid holidays
Retirement Plan
Employee Discounts
Training and Development
Job Description
The Renaissance Saint Elm Dallas Downtown Hotel is a premier hospitality establishment located in the vibrant heart of Dallas, Texas. This hotel is part of the globally recognized Renaissance Hotels brand, known for providing exceptional guest experiences through a combination of sophisticated design, comprehensive amenities, and attentive service. Situated downtown, the hotel serves as an ideal location for business travelers and tourists alike, offering convenient access to key attractions, dining, cultural events, and business districts within Dallas. The Renaissance Saint Elm Dallas Downtown Hotel prides itself on blending local culture with upscale hospitality, ensuring every guest enjoys a memorable and... Show More
Job Requirements
- High school education or equivalent
- Prior experience in hospitality preferred
- Valid driver's license with clean driving record
- Minimum of three years driving similar vehicles full-time
- No positive drug or alcohol tests
- No more than two moving violations in the last 36 months
- No DUI convictions in past five years
- Must be at least 25 years old to operate shuttle vehicles
- Must be at least 21 years old to operate other company vehicles
- Ability to lift up to 45 pounds
- Ability to push/pull equipment weighing up to 250 pounds
- Good communication skills
- Ability to work varied schedules
- Maintain neat and professional grooming per standards
- Ability to stand or walk for up to four hours continuously
- Basic computer and math skills
Job Qualifications
- High school diploma or equivalent
- Prior hospitality experience preferred
- Excellent communication skills, verbal and written
- Strong customer relations and organizational abilities
- Basic computer proficiency including Windows OS and MS Office
- Knowledge of PMS, PBX, key system and POS
- Valid driver's license meeting company insurance requirements
- Ability to work independently and lead a team
- Detail-oriented with outstanding organizational skills
- Ability to handle guest conflicts with tact and diplomacy
- Ability to operate motorized and electric vehicles safely
Job Duties
- Welcome and escort guests to and from their rooms and assist with luggage
- Inform guests of all safety features and promote hotel outlets when possible
- Offer information about available services and local attractions
- Store guest luggage upon request and assist with loading and unloading into automobiles
- Call taxis for guests as requested
- Prepare and maintain all tour and delivery paperwork and supervise group baggage transfers
- Maintain the check-in station and parking areas for cleanliness and operational effectiveness
- Assist other departments with transporting boxes and supplies
- Promote a positive working environment and follow employee guidelines
- Create weekly staffing schedules and provide training for valet associates
- Perform bi-weekly payroll processing and approve timecards
- Safely operate guest vehicles in compliance with traffic laws
- Complete all other duties assigned by management
- Assist with guest inquiries and report maintenance or safety issues
- Follow all company safety and security policies
- Maintain a neat and clean personal appearance as per company standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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