Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $8.00 - $10.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized parking services provider headquartered in Nashville, Tennessee. Specializing in hospitality-focused parking solutions, PMC offers a broad range of services that includes valet parking management, self-parking oversight, shuttle transportation, event parking coordination, and porter/bell services. The company serves diverse industries such as hotels, resorts, healthcare facilities, residential communities, restaurants, and event venues across multiple states. PMC prides itself on delivering a white-glove, customer-first approach, aiming to integrate seamlessly into the hospitality experience by providing exceptional services to its partners and guests alike.
PMC is currently hiring for the position of Guest Service Coord... Show More
PMC is currently hiring for the position of Guest Service Coord... Show More
Job Requirements
- High school diploma or GED
- minimum one year previous supervisory and related customer service/hospitality experience preferred
- valid driver's license and reliable transportation
- maintain acceptable motor vehicle record with no more than three moving violations within three years
- pass and maintain clean background check
- ability to work full time or part time as required
- available for all shifts
- strong communication and interpersonal skills
- ability to handle multiple priorities and work under pressure
- physical ability to stand and walk for extended periods
- willingness to use personal cell phone for work-related communication
Job Qualifications
- High school diploma or GED
- minimum one year supervisory or related customer service/hospitality experience preferred
- management or leadership related training/certifications preferred
- valid driver's license and reliable transportation
- clean motor vehicle record with no more than three moving violations within three years
- ability to pass and maintain a clean background check
- excellent communication and customer service skills
- ability to follow company policies and adapt to changing environments
- dependable and safety-conscious
- ability to manage and engage staff effectively
- capable of working collaboratively in team settings
- comfortable with technology including computer and phone use
- physically able to meet job demands including standing and walking for extended periods
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- address guest questions, concerns, service issues, and claims professionally ensuring prompt resolution
- verify associates are in full uniform and maintain grooming standards, monitor attendance and adherence to break and shift times
- lead daily pre-shift meetings to communicate updates and encourage teamwork
- manage the setup and breakdown of valet equipment and staging areas ensuring supplies are stocked
- oversee tip handling including shift cuts and reporting, support managers with payroll, punches, and vehicle counts
- supervise valet operations to ensure safe key handling and vehicle management, submit incident reports promptly
- foster a team-oriented culture focused on guest service, accountability, safety, and operational excellence
- perform other tasks as needed to support operational and financial goals, attend staff meetings, and complete required training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.