Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $8.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized parking services provider headquartered in Nashville, Tennessee. Specializing in hospitality-focused parking solutions, PMC has carved a niche for itself within the hospitality and event management industries by offering premium valet parking, self-parking management, shuttle transportation, event parking, and porter/bell services. With operations spanning multiple states, PMC serves diverse markets such as hotels, resorts, healthcare facilities, residential communities, restaurants, and event venues. Known for its white-glove, customer-first service approach, PMC aims to elevate the guest experience, positioning itself as an important extension of the hospitality team for its clients. These values and high... Show More
Job Requirements
- High school diploma or general education degree (GED)
- minimum 1 year supervisory and customer service or hospitality experience preferred
- valid driver’s license and reliable transportation required
- clean motor vehicle record with no more than three moving violations in three years
- pass and maintain clean background check
- ability to perform essential duties satisfactorily
- compliance with company policies and procedures
- demonstrate dependability and maintain work schedules
- adhere to grooming and uniform standards
- ability to stand or walk for extended periods and lift moderate weights
- use personal cell phone for work-related communications and applications when required
Job Qualifications
- High school diploma or general education degree (GED)
- 1 year minimum previous supervisory and related customer service or hospitality experience preferred
- management or leadership related training, certifications, or business education preferred
- ability to provide exceptional guest service through professional communication and active listening
- strong organizational skills and adaptability to changing environments
- dependable with strong adherence to safety procedures
- ability to engage staff in decision-making and provide regular feedback
- familiarity with maintaining work schedules and timely task completion
- able to communicate effectively with guests, team members, and management
- capability to handle physical demands such as extended standing and walking
- experience in fostering positive team culture and operational excellence
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- address guest questions, concerns, service issues, and claims with professionalism
- verify associates are in full uniform and maintain proper grooming standards before clocking in
- monitor attendance and adherence to break and shift times
- lead daily pre-shift meetings to communicate important updates and encourage teamwork
- manage the setup and breakdown of valet equipment and staging areas, ensuring supplies are stocked
- oversee tip handling, including shift cuts and reporting, and support managers with payroll review
- supervise valet operations to ensure safe key handling and vehicle management
- submit incident reports promptly and maintain a safe environment
- foster a team-oriented culture focused on guest service and operational excellence
- perform other tasks to support operational and financial goals and attend staff meetings and training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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