Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $11.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Life insurance
Paid Time Off
Bonus opportunities
Job Description
Parking Management Company (PMC) is a nationally recognized leader specializing in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides a comprehensive range of parking management solutions including valet and self-parking services, shuttle transportation, event parking coordination, and porter/bell services. Serving a diverse clientele across multiple industries such as hotels, resorts, healthcare, and event venues, PMC integrates expert parking management with high standards of service excellence. With a firm commitment to the guest experience, PMC operates as an extension of its partners' hospitality offerings, ensuring seamless and high-touch service for guests while enhancing operational efficiency.
This dedication to superior ser... Show More
This dedication to superior ser... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year previous supervisory and customer service or hospitality experience preferred
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations in three years
- Ability to pass and maintain clean background check
- Ability to stand and walk for extended periods
- Ability to lift moderate weights when necessary
- Effective communication and interpersonal skills
- Must adhere to safety procedures and policies
- Flexibility to work 40+ hours on-site
- Must complete all required training modules on time
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum 1 year supervisory and related customer service or hospitality experience preferred
- Management, leadership, or business training or certifications preferred
- Valid driver’s license and reliable transportation
- Clean background check
- Strong guest service, communication, and active listening skills
- Ability to follow company policies and adapt to changing work environments
- Dependability in following instructions and maintaining schedules
- Ability to engage staff in decision-making, provide feedback, and foster growth
- Comfortable using personal cell phones for work communication
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- Address guest questions, concerns, service issues, and claims with professionalism
- Verify associates are in full uniform and maintain proper grooming standards
- Lead daily pre-shift meetings to communicate updates and encourage teamwork
- Manage setup and breakdown of valet equipment and staging areas
- Oversee tip handling, shift cuts, reporting, and support payroll review
- Supervise valet operations to ensure safety and submit incident reports
- Foster team-oriented culture focused on accountability and operational excellence
- Perform additional tasks to support operational and financial goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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