Job Overview
Compensation
Type:
Hourly
Rate:
Exact $16.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Grand Sierra Resort is a premier hotel and casino destination known for its exceptional guest service and vibrant entertainment offerings. Nestled in the heart of Reno, Nevada, the resort features a wide range of amenities including luxury accommodations, diverse dining options, a full-service casino, and event spaces that cater to conventions, meetings, and social gatherings. As a prominent employer in the hospitality industry, Grand Sierra Resort is committed to maintaining high standards of service and professionalism, ensuring an unforgettable experience for every guest who walks through its doors. The resort fosters a dynamic and inclusive work environment that emphasizes teamwork,... Show More
Job Requirements
- High school diploma or GED certificate
- 1 to 2 years previous valet experience preferred
- must have 3 years or more clean driving record as confirmed by DMV report
- obtain and maintain valid Alcohol Awareness Card
- ability to maintain physical stamina and mental attitude to work under pressure in a fast-paced casino environment
- able to perform physical tasks including lifting and moving up to 65 pounds
- ability to work indoors and outdoors in varying weather conditions
Job Qualifications
- High school diploma or GED certificate
- 1 to 2 years previous valet experience preferred
- 3 years or more clean driving record as confirmed by DMV report
- valid Alcohol Awareness Card
- ability to handle guest escalations professionally
- strong leadership and communication skills
- physical ability to perform job duties including lifting up to 65 pounds
Job Duties
- Oversee the porte and valet operations to provide exceptional guest service and minimize wait times
- conduct pre-shift briefings with teams on events and vital information
- maintain visibility in the porte area to assist and defuse guest escalations
- manage staff assignment and rotation to ensure smooth operations
- assist with scheduling and training in collaboration with management
- maintain cleanliness and safety of drive lanes and crosswalks
- monitor and document vehicle incidents such as damages and accidents
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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