Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Grand Beach Hotel Surfside is a renowned luxury hotel located in the vibrant Surfside area, known for its pristine beaches and upscale environment. The hotel prides itself on delivering exceptional guest experiences through a combination of exquisite accommodations, premium amenities, and attentive customer service. As a key player in the hospitality industry, Grand Beach Hotel Surfside has established itself as a destination for travelers seeking both relaxation and sophistication. With a commitment to excellence, the hotel fosters an environment where employees are empowered to contribute to its high standards of service and guest satisfaction.
We are currently seeking an ex... Show More
We are currently seeking an ex... Show More
Job Requirements
- must have a minimum of 2 years valet supervisor experience, hotel/hospitality experience preferred
Job Qualifications
- excellent written and oral communication skills
- previous experience working in high-stress situations with tight deadlines/high customer expectations
- previous supervisory experience
- previous experience in the parking and hospitality industry preferred
Job Duties
- assist the Director of Valet with employees' schedules, coach and counsel, training and disciplinary action where necessary
- evaluate on-the-job performance
- oversee staff to ensure crews are utilizing department practices for consistency
- greet arriving and departing employees and guests
- retrieve guest vehicles from specified areas in an efficient and safe manner
- ensure standards for quality, customer service culture expectations are met
- interface with other departments in order to meet guests and prospective requests
- perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies, procedures, and standards of service to achieve the overall objectives of this position
- meet departmental productivity, organization, punctuality/attendance and consistency standards
- maintain a positive and respectful attitude
- communicate regularly and effectively with all employees, supervisors, managers and directors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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