Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $49,500.00
Work Schedule
Standard Hours
Benefits
Comprehensive benefits package
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
retirement savings plan
Job Description
ABM is a leading provider of integrated facility solutions, specializing in services that ensure safety, cleanliness, and efficiency across various industries, including healthcare, commercial, and industrial sectors. With a commitment to excellence and customer satisfaction, ABM operates with a strong focus on environmental responsibility and innovative service delivery. Their dedication to high standards has made them a trusted partner for many hospitals and healthcare facilities nationwide.
This position is for a Valet Manager role at a hospital setting under the ABM umbrella, designed to provide professional, courteous, and compassionate guest services to patients, visitors, and guests. The role emphasizes meet... Show More
This position is for a Valet Manager role at a hospital setting under the ABM umbrella, designed to provide professional, courteous, and compassionate guest services to patients, visitors, and guests. The role emphasizes meet... Show More
Job Requirements
- High school diploma or equivalent
- Proven ability to manage, train and develop a team
- Ability to implement policies and procedures
- Experience preparing and/or maintaining a budget
- Must be able to meet health requirements such as TB test, Hepatitis screen, Rubella, etc.
- Must be able to lift, push, pull objects up to 50 pounds with reasonable accommodation
- Ability to stand continuously and perform job functions for a full shift
- Must pass a pre-employment drug test
- Must provide proof of eligibility to work in the United States
- Must be 18 years of age
- Possess a valid driver’s license with a MVR criteria meeting company guidelines, if required
- Ability to operate a standard and automatic transmission, if required.
Job Qualifications
- Proven ability to manage, train and develop a team
- Proven experience building and maintaining professional working relationships
- Proven background managing multi-task operations
- Ability to implement policies and procedures
- Experience preparing and/or maintaining a budget
- Effective verbal and non-verbal communication skills
- Ability to work in an environment that is not necessarily protected from weather and temperature changes
- Must be able to meet health requirements such as TB test, Hepatitis screen, Rubella, etc.
- Must be able to lift, push, pull objects up to 50 pounds with reasonable accommodation
- Ability to stand continuously and perform job functions for a full shift
- Education minimum: high school diploma or equivalent
- Read, write and communicate using English language sufficient to perform job functions
- Must pass a pre-employment drug test
- Must provide proof of eligibility to work in the United States
- Must be 18 years of age and possess a valid driver’s license with a MVR criteria meeting company guidelines, if required
- Ability to operate a standard and automatic transmission, if required.
Job Duties
- Ensure each guest receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each guest
- Manage and coordinate all activities related to valet operation and report all pertinent details of the operation to the Operations Manager and Assistant Operations Manager
- Recommend measures to improve performance, guest satisfaction and increase efficiency
- Administer corporate service standards and hospital service expectations
- Maintain established policies, procedures, objectives, quality assurance, safety and environmental and infection control
- Assist management with recruiting and hire qualified applicants for each position
- ensuring adequate staff to meet operational requirements
- Ensure on-going training, promotions, performance reviews, driving evaluations, employment termination, and disciplinary measures are administered according to policy and procedure
- Assist each guest into and out of their vehicles by opening/closing car doors, and retrieving/storing wheelchairs/strollers and belongings
- Ensure quality assurance and management visibility at all times to maintain high standards of quality, reliability and safety
- Motivate and persuade team members to provide exceptional service
- Ensure established dress code and hygiene guidelines, including being properly identified are consistently applied and followed
- Act as liaison with client and hospital administration for communication of and preparation for peak and off-peak traffic flow (i.e. holidays or excessive appointment days)
- Prepare schedules and compile payroll data
- Ensure labor and expenses are managed within budgetary guidelines
- Process deposit verifications and audit cash flow, tip pool, ticket counts, key counts, car counts, HPS coupons, hospital vouchers, and management-approved complimentary parking
- Conduct lot inspections and suggest functional improvements
- Monitor traffic patterns and valet activity to prevent injuries and guest claims
- Promptly investigate claims, providing support whether denied or approved
- Investigate guest complaints and communicate resolution
- Ensure timely ordering and replacement of supplies, signage, and uniforms, as necessary
- Perform all valet-related tasks, as needed.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter