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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.75 - $15.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development programs
Uniform allowance
Job Description
The Cooper Hotel, located in Charleston, South Carolina, is a distinguished luxury hotel renowned for its commitment to exceptional guest experiences and impeccable service standards. This prestigious establishment embodies Charleston's charming elegance, blending sophisticated hospitality with modern luxury to create memorable stays for its guests. The hotel has earned a reputation for excellence and comfort, consistently exceeding expectations through personalized service and attention to detail. Known for its Forbes 5-Star standards, The Cooper Hotel attracts discerning travelers who seek both comfort and luxury in a historically rich setting. The hotel offers a range of upscale amenities and services that cater... Show More
Job Requirements
- Minimum 2-3 years of experience in valet or guest services at a luxury hotel
- At least 1 year in a supervisory or team lead role
- Valid South Carolina driver's license
- Clean driving record
- Ability to drive manual and automatic transmission vehicles
- Strong leadership skills
- Effective time management
- Excellent interpersonal communication skills
- Professional appearance
- Ability to remain calm under pressure
- Capability to multitask during high-volume periods
- Must be able to stand, walk, run short distances, and work outdoors in varying weather
- Ability to lift luggage up to 75 lbs
- Availability to work evenings, weekends, holidays, and overnight shifts
- Good hearing for effective communication
Job Qualifications
- Minimum 2-3 years of experience in valet or guest services at a luxury hotel, including at least 1 year in a supervisory or team lead role
- Experience in a Forbes 5-Star or AAA Five Diamond environment strongly preferred
- Valid South Carolina driver's license and clean driving record
- Ability to drive manual and automatic transmission vehicles
- Strong leadership, time management, and interpersonal communication skills
- Professional appearance, calm demeanor under pressure, and ability to multitask during high-volume times
- Deep knowledge of Charleston's layout, local traffic conditions, and points of interest is a plus
Job Duties
- Oversee all valet operations including guest vehicle arrivals, departures, parking, and retrieval in a timely, safe, and professional manner
- Schedule, train, and supervise valet attendants to ensure adequate coverage and adherence to Forbes 5-Star service standards
- Manage peak arrival and departure periods with a focus on efficiency, elegance, and calm professionalism
- Monitor the flow of traffic at the hotel entrance to maintain a clean, organized, and inviting guest arrival experience
- Greet guests by name whenever possible and ensure a warm, professional, and polished first and last impression
- Ensure valet runners handle each vehicle with care, respect, and according to brand expectations
- Personally assist VIP guests, guests with special needs, or high-value vehicle owners with an elevated level of attention
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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