Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
short-term disability
long-term disability
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Employer matching
Hotel travel discount
Paid Time Off
free meal
Annual bus pass
Incentive bonus
Referral Bonus
Employee assistance program
complimentary parking
Job Description
At Zachry Hotels, we are dedicated to delivering outstanding hospitality and exceptional customer service. Our hotel prides itself on fostering a family-like culture among our team members, who share a passion for service excellence. We are committed to doing the right thing because it is the right thing to do, guided by our core values which center on respect and teamwork. These values include Every Person Matters, Together We Can Do Great Things, and This Is More Than a Job. This ethos is ingrained in every aspect of our operations, ensuring that both our guests and employees have a rewarding... Show More
Job Requirements
- High school diploma or equivalent
- One year practical experience as Supervisor or related supervisory role
- Valid Texas driver’s license
- Ability to work flexible hours
- Strong interpersonal and communication skills
- Ability to lead a team effectively
- Knowledge of transportation and guest services operations
Job Qualifications
- High school diploma or equivalent
- One year practical supervisory experience in a related role
- Strong leadership and communication skills
- Knowledge of safety protocols for driving guest vehicles
- Ability to train and coach employees
- Excellent organizational skills
- Valid Texas driver’s license
Job Duties
- Monitor and improve the performance and consistency of the Transportation and Guest Services department
- Establish daily goals with team members and monitor their progress
- Coach and instruct team members on safety and customer service standards
- Ensure proper documentation and damage surveys on guest vehicles
- Assist in the investigation of vehicle damage
- Ensure all new hire team members are trained correctly in operations and standards
- Monitor team efficiency and productivity adjusting shifts as necessary
- Coordinate with other departments to handle guest and group service issues
- Assist in VIP guest transportation arrangements and communicate with departments
- Attend pre-cons and other meetings in the absence of Transportation Manager or Assistant
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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