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Aramark Uniform Services

Valet Shift Supervisor - Houston Methodist Hospital

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.25 - $17.75
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Uniform allowance
Professional development opportunities

Job Description

Aramark is a global leader in providing food, facilities, and uniform services to millions of guests everyday across 15 countries. Known for its commitment to service excellence, Aramark fosters a culture centered around caring for their employees, partners, communities, and the planet. As an equal opportunity employer, Aramark promotes diversity and inclusion, ensuring that all team members are treated fairly and with respect regardless of race, color, religion, gender identity, or any other protected characteristics. The company believes in nurturing the talents and passions of its people, offering opportunities for personal and professional growth in a supportive and dynamic environment.... Show More

Job Requirements

  • High school diploma or equivalent
  • valid state issued driver’s license
  • fluency in verbal English
  • ability to perform physical tasks including lifting, bending, pushing, pulling, and extended walking and standing
  • willingness to wear uniforms and personal protective equipment (PPE)
  • strong common sense and courtesy
  • prior experience in valet or parking operations preferred

Job Qualifications

  • Must hold a valid state issued driver’s license
  • must be fluent in verbal English
  • excellent communication and leadership skills
  • strong customer service orientation
  • ability to work under pressure in a fast-paced environment
  • experience in managing teams preferred
  • knowledge of vehicle handling and safety procedures
  • basic computer skills for maintaining logs and reports

Job Duties

  • Lead, train, and motivate valet attendants to deliver exceptional guest service
  • schedule and assign daily shifts to maintain adequate staffing levels
  • monitor employee performance
  • oversee vehicle check-in/check-out procedures to ensure efficiency and accuracy
  • manage traffic flow to prevent congestion and maintain safety at drop-off and pick-up areas
  • inspect the valet area, equipment, and uniforms to ensure cleanliness and professionalism
  • handle guest complaints, service issues, or incidents promptly and professionally
  • greet guests warmly upon arrival and departure, ensuring a welcoming and professional experience
  • anticipate guest needs and provide assistance with luggage, directions, or other services as needed
  • promote a culture of courtesy, integrity, and respect among team members
  • lead by example in demonstrating service excellence standards in every guest interaction
  • maintain accurate logs for vehicle inventory, tickets, and any incidents
  • report and document any vehicle damage or guest concerns immediately
  • manage valet revenue reports and ensure accurate cash handling
  • coordinate with hotel, event, or facility management teams on special events or VIP services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.