Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
quarterly incentives
Shift Differentials
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
Hard Rock Hotel and Casino in Hollywood, Florida, is a world-renowned entertainment venue and luxury resort known for its vibrant atmosphere, exceptional guest service, and iconic rock 'n' roll theme. The Seminole Hard Rock is not only a premier destination for gaming enthusiasts and tourists but also a significant employer in the region, offering a dynamic work environment marked by growth opportunities and a commitment to employee well-being. The hotel and casino provide a wide array of amenities, including lavish accommodations, diverse dining options, exciting live entertainment, and extensive convention facilities, making it a vibrant hub for both leisure and... Show More
Job Requirements
- Must have previous computer skills when it comes to file management, communicating via email, data entry, and record keeping
- Must be able to communicate clearly and effectively verbally and in written form with employees and management
- Must be able to multitask and troubleshoot/problem solve issues that arise quickly
- Provide exceptional customer service and effectively handle customer issues, problems, or questions
- Provide and safe workplace that handles employee questions and concerns
Job Qualifications
- Be at least 18 years of age
- Carry a valid driver's license with a clean motor vehicle record
- Be able to drive both manual and automatic transmission
- Have a clean criminal background record
- Be available to work weekends, nights, and holidays
- Be flexible with availability
- Experience with valet parking and/or management experience
Job Duties
- Completing daily reports like shift reports, disciplinary reports, damage or claim reports
- Supervising all valet employees, including communicating schedules, verifying hours worked, and addressing any disciplinary issues that arise
- Maintaining valet operations according to policy and procedure
- Ability to attend meetings and conferences regularly
- Managing employee relations and ensuring a safe workplace
- Handling customer service issues effectively
- Monitoring and improving valet service efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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