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Hollywood Casino Joliet

Valet Service Worker

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $9.00
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Work Schedule

Weekend Shifts
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Benefits

Day 1 Benefits
401K Program
Company Perks
career opportunities
Advancement Programs
scholarships

Job Description

PENN Entertainment is a premier leader in the entertainment industry, known for its innovative approach to creating fun and memorable experiences for guests. With a portfolio that encompasses 12 retail brands representing 43 destinations across North America and an influential online gaming presence through theScore | BET, PENN Entertainment stands out as a pioneering omnichannel provider. The company deeply values diversity, sustainability, and inclusiveness, weaving these principles into every facet of its operations—from community engagement to team member development and vendor partnerships. PENN Entertainment's mission transcends merely delivering entertainment; it strives to be a positive force in its community and... Show More

Job Requirements

  • High school diploma or equivalent
  • At least 6 months of valet experience preferred
  • Must have a valid Illinois Driver's License and be able to operate manual and automatic transmission automobiles
  • Must understand and speak the English language
  • Position requires driving guest vehicles and adherence to company MVR policy
  • Must be 18 years of age or older
  • Ability to work evenings, weekends and holidays as business needs dictate
  • Physical ability to stand, walk, sit, reach, stoop, kneel, crouch, lift up to 50 pounds, and push or pull carts up to 250 pounds occasionally
  • Must be able to work in inclement weather conditions

Job Qualifications

  • High school diploma or equivalent
  • Valid Illinois Driver's License
  • Ability to operate manual and automatic transmission automobiles
  • Must be 18 years of age or over
  • Understand and speak the English language
  • Previous valet experience preferred

Job Duties

  • Provide a high level of guest service and promote a positive attitude to create a fun and entertaining experience for guests and team members
  • Ticket all incoming vehicles and survey guest vehicles, indicating any damage on parking ticket
  • Park all incoming vehicles in a safe, responsible manner
  • Return keys to the valet booth and place keys on keyboard
  • Pick up keys at the booth window or retrieve keys from keyboard
  • Retrieve ticket from departing guest and notify valet retrievers for pickup
  • Retrieve all exiting vehicles in a safe, responsible manner
  • Assist co-workers in cleanup of valet areas
  • Hang and retrieve coats in coat check
  • Respond to guest inquiries, provide assistance, or direct to another area for information
  • Accept cash for valet parking and make change for guests as needed
  • Maintain a log of the number of cars parked and retrieved
  • Exercise good judgment to notify the shuttle bus of pick-up or drop-off
  • Promote superior guest service
  • Perform other related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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