Valet Runner - On Call

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $18.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

retirement savings plan

Training and development opportunities

Employee wellness programs

Job Description

The Grand Sierra Resort, located in Reno, Nevada, is one of the largest and most renowned casino resorts in the region. Known for its vibrant atmosphere, extensive gaming options, luxury accommodations, and diverse dining experiences, the resort attracts a wide variety of visitors from around the world. The Operations Department plays a critical role in delivering exceptional guest experiences that uphold the resort's reputation for hospitality and excellent service. The department encompasses a range of services that ensure smooth day-to-day operations and guest satisfaction, making it a cornerstone of the resort’s overall success.

The role of a Valet ... Show More

Job Requirements

Must be at least 19 years old
minimum of 3 years driving experience
high school diploma or GED
excellent communication skills
ability to drive manual and automatic vehicles
must obtain and maintain Alcohol Awareness Card
must provide acceptable driving record annually
physical ability to lift up to 65 pounds
ability to run/jog for over 50% of shifts
stamina to work in fast-paced casino environment
ability to handle physical demands such as bending, stooping, reaching, and kneeling
strong problem-solving and judgment skills

Job Qualifications

Previous valet experience preferred
must be 19 years of age with 3 years driving experience
high school diploma or GED certificate
excellent communication skills both written and oral
fluency in English
strong interpersonal skills to deal effectively with business contacts and employees at all levels
results-oriented and hands-on professional
ability to resolve problems and conflicts diplomatically
ability to define problems, collect data, establish facts, and draw valid conclusions
ability to interpret and follow instructions in various formats
must obtain and maintain Alcohol Awareness Card
must present acceptable driving record annually

Job Duties

Open hotel main doors and assist guests/visitors entering and leaving the property
assist guests with opening/closing vehicle doors
welcome guests and visitors with appropriate greetings of the day
acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service
communicate parking procedures to guests/visitors
tag guest vehicle keys with date & time, registration number, make/model, room number or contact number of the guest
verify guests ticket with the one attached to the key before handing over keys or vehicle to the guest
park and retrieve guests cars without causing damage
drive and operate manual and automatic transmission vehicles
provide guests with information on property facilities, amenities, services, and special events
give fond farewell to departing guests as per standards
monitor and direct vehicle traffic including taxis, limousines, buses, and rideshare
maintain security of vehicles, belongings, and keys
follow up with guests to ensure satisfaction of their requests
document and report vehicle incidents such as damages, accidents, theft, and missing articles
report accidents, injuries, and unsafe conditions to supervisors
maintain safety, security, and cleanliness of parking areas
manage traffic flow when parking reaches capacity and inform staff accordingly

Job Location

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