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Meruelo Group

Valet Runner

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

This hospitality establishment operates as a premier hotel, committed to delivering an exceptional guest experience through outstanding service and attention to detail. Renowned for its warm hospitality and pristine facilities, the hotel caters to a wide variety of guests ranging from business travelers to vacationing families. The hotel prides itself on maintaining a welcoming environment and ensuring that every visitor feels valued from the moment they arrive to their departure.

The current opportunity is for a professional Valet Driver to join the hotel's dedicated team. This role is pivotal in enhancing the overall guest experience by providing courteous and ef... Show More

Job Requirements

  • Must obtain and maintain appropriate licensing with Alcohol Awareness Card
  • Valid driver’s license and must produce acceptable driving record per GSR SOP from DMV annually to present to management to remain in position

Job Qualifications

  • Previous valet experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
  • Excellent communication skills both written and oral
  • Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company
  • Ability of simple reading, writing, math, and task completion skills is required
  • Must have skills including driving, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making
  • Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate
  • Must be a minimum of 19 years of age

Job Duties

  • Open hotel main doors and assist guests/visitors entering and leaving the property
  • Assist guests with opening/closing vehicle doors
  • Welcome guests and visitors with appropriate greetings of the day
  • Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service
  • Able to communicate parking procedures to guests/visitors
  • Tag guest vehicle keys with date & time, registration number, make/model, room number or contact number of the guest
  • Verify guests’ ticket with the one attached to the key before handing over keys or vehicle to the guest
  • Able to effectively park and retrieve guests’ cars without causing damage to the vehicle
  • Ability to drive and operate manual and automatic transmission vehicles
  • Able to provide guests with information regarding property facilities, amenities, services, special events
  • Give fond farewell to all guests who are departing as per GSR standards
  • Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, buses and rideshare
  • Responsible to maintain the security of vehicles, belongings kept inside the car and vehicle keys
  • Responsible for following up with guests to ensure their requests or problems have been met to their satisfaction
  • Document and report all vehicle incidents like damage, accidents, theft, missing articles etc
  • Report accidents, injuries, and unsafe work conditions to the supervisor or manager
  • Monitor and maintain safety, security, and cleanliness of parking areas, portico and in the key booth
  • Re-route traffic when parking space reaches maximum capacity and ensure staff is informed
  • Any other duties as assigned within the scope of this position

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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