Valet Runner

Reno, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $28,635.97 - $34,004.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid training

Flexible work schedules

Job Description

The Grand Sierra Resort is a premier luxury resort located in Reno, Nevada. Known for its exceptional hospitality and wide array of amenities, the resort offers guests an unparalleled experience combining comfort, entertainment, and superior customer service. Grand Sierra Resort boasts extensive facilities, including multiple dining options, a vibrant casino floor, a modern spa, and ample event spaces. It has established itself as a key destination for both leisure and business travelers seeking top-tier accommodations with easy access to outdoor recreational activities in the surrounding areas. The resort places great emphasis on providing a welcoming atmosphere, prioritizing guest satisfaction through... Show More

Job Requirements

Must be 19 years of age with 3 years driving experience
High school diploma or GED certificate
Previous valet experience preferred
Excellent communication skills both written and oral
Fluent in English language
Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company
Must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
Ability to define problems, collect data, establish facts and draw valid conclusions through decisive judgment
Must obtain and maintain Alcohol Awareness Card
Must produce acceptable driving record per Grand Sierra Resort SOP from DMV annually to present to management to remain in position

Job Qualifications

Previous valet experience preferred
Must be 19 years of age with 3 years driving experience
High school diploma or GED certificate
Excellent communication skills both written and oral
Fluent in English language
Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company
Results oriented, hands-on professional with the ability to deal effectively and interact well with the customers and employees
Must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
Ability to define problems, collect data, establish facts and draw valid conclusions through decisive judgment
Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form
Must obtain and maintain Alcohol Awareness Card
Must produce acceptable driving record per Grand Sierra Resort SOP from DMV annually to present to management to remain in position

Job Duties

Open hotel main doors and assist guests and visitors entering and leaving the property
Assist guests with opening and closing vehicle doors
Welcome guests and visitors with appropriate greetings of the day
Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service
Communicate parking procedures to guests and visitors
Tag guest vehicle keys with date and time, registration number, make and model, room number or contact number of the guest
Verify guests ticket with the one attached to the key before handing over keys or vehicle to the guest
Effectively park and retrieve guests cars without causing damage to the vehicle
Drive and operate manual and automatic transmission vehicles
Provide guests with information regarding property facilities, amenities, services, special events
Give fond farewell to all guests who are departing as per Grand Sierra Resort standards
Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, buses and rideshare
Maintain the security of vehicles, belongings kept inside the car and vehicle keys
Follow up with guests to ensure their requests or problems have been met to their satisfaction
Document and report all vehicle incidents like damages, accidents, theft, missing articles etc.
Report accidents, injuries, and unsafe work conditions to the supervisor or manager
Monitor and maintain safety, security, and cleanliness of parking areas, portico and in the key booth
Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed

Job Location

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